“Our newest partner, Vocalcom, is a platinum sponsor of the ATA Washington Summit October 9 through 12. We...look forward to meeting with interested vendors and clients at the summit.”
--James P. Dunn, CEO, TelStar Hosted Services, Inc.
Leesburg, VA (PRWEB) September 29, 2011
TelStar Hosted Services, Inc., provider of call center solutions in the cloud, has joined the American Teleservices Association as a small business member. Through this membership, TelStar Hosted aims to meet vendors of complimentary call center services to expand its portfolio of products, and to meet clients who are looking for a service-oriented, client-focused team of call center experts to deliver hosted call center solutions tailored to their needs.
TelStar Hosted Services, Inc., which recently won both the 2010 Communications Solutions Product of the Year and the 2011 IP Contact Center Technology Pioneer awards, offers hosted contact center solutions using state-of-the-art, cutting-edge technologies. Managed by veterans of the call center industry, TelStar Hosted provides best-in-class technology platforms to its clients and advises those clients on how to use call center technology to acquire, grow and retain customers.
TelStar Hosted can help vendors of complimentary call center products and services to offer their product as a cloud-based service offering by partnering with TelStar Hosted. Most recently, TelStar Hosted announced a partnership with Vocalcom, a leader in call center technology with a presence in 41 countries that is expanding in North America. TelStar Hosted is the exclusive hosted provider of Vocalcom call center software in North America.
“Our newest partner, Vocalcom, is a platinum sponsor of the ATA Washington Summit October 9 through 12. We will be attending the summit with them, and look forward to meeting with interested vendors and clients at the summit,” remarked James P. Dunn, CEO, TelStar Hosted Services, Inc.
About the American Teleservices Association
The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support. Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide.
About TelStar Hosted Services, Inc.
TelStar Hosted Services Inc., “Your Call Center in the Cloud,” is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center (updating to SSAE 16), our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (“CaaS”) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients’ money and allows clients to focus on their core business.
For more information, or to arrange a meeting during the ATA Washington Summit, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit http://www.telstarhosted.com.