New KochLogistics SmartConnect™ SaaS Tool Streamlines Retail Store Project Management

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3PL Provider’s web-based project management program connects multiple vendors in real-time

While working closely with top retailers, we found that the complexity of today’s projects have outgrown existing management tools

Koch Logistics, an innovative third party logistics (3PL) provider, has added a new technology offering for clients to improve management of new store openings, remodels and resets. KochLogistics SmartConnect™ offers smarter project management, secure data protection and simplified communication across multiple partners and vendors. Designed specifically to aid the management of GNFR (goods not for resale) and fixture activities, this tool helps retailers accomplish more with less resources.

“While working closely with top retailers, we found that the complexity of today’s projects have outgrown existing management tools,” explains Paul Grothe, Director of Information Technology for Koch Logistics. “To meet these changing needs, KochLogistics SmartConnect offers project managers an easy-to-use, multi-user software platform to manage multiple vendors and transportation components in real-time—a far more efficient approach than traditional spreadsheets or other management systems.”

This SaaS platform can accommodate clients of varying size and scale. Users are approved by a central administrator and data access can be restricted based on need. Users connect to real-time data with a document library storing multiple types of documents such as purchase orders, floor plans, assembly instructions, etc. SmartConnect files are securely hosted to ensure after-hours access to critical data as well as custom reporting and analytics. The common interface helps project managers communicate more clearly with all parties to help eliminate confusion and inefficiency. Gone are the days of interpreting multiple emails and deciphering conflicting message threads. This smarter, yet simple “hub” allows data sharing between manufacturers, warehouses, carriers, installers and retailers to keep everyone informed and accountable.

Smarter Project Management in Action    
Since mid-2009, KochLogistics SmartConnect has been helping a 1,000+ store national retailer streamline its new store openings and remodels. SmartConnect replaced a massive master spreadsheet that lacked controls for parallel structure, data integrity and security. Maintained by a single project coordinator and distributed to others via email, it was difficult for team members to access important, up to date information or to generate reports and custom analytics. In contrast, SmartConnect created one common communication hub to allow data sharing between the various parties involved with GNFR activities. In tandem with Koch’s extensive process mapping, the software was customized to meet the unique needs of the retailer and allow more than 70 designated users to access specific types of data and search project details by multiple criteria.

“KochLogistics SmartConnect underscores our commitment to meet the needs of retailers through smarter and more responsive services,” said Jeff Faust, Vice President and General Manager of Koch Logistics. “Our new technology platform opens the door to streamlined business processes; making project management easier and providing greater visibility for all parties involved. The result is smarter supply chain connections.”

About Koch Logistics
Koch Logistics is the third party logistics division of Stan Koch & Sons Trucking, Inc., a leading, privately held international transportation and distribution firm. From its beginning nearly 60 years ago, the Koch family embraced a philosophy of customer service that continues to distinguish the company today. This steadfast commitment to service has allowed Koch to become a strategic resource for its customers in all aspects of international and North American transportation including logistics, trucking, air freight, maritime, warehousing and leasing. Learn more on the company’s blog, KochLog.


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