NCM® Associates Expands its Online Data Analysis Tools for Automotive Dealership Groups with Proprietary Heat Map™

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NCM Associates (http://www.ncm20.com), a leading provider of automotive 20 group, retail operations consulting, training, and operations Benchmark® data analysis services to franchised and independent auto dealers, today announced a new, complimentary service for its automotive group clients. Adding to its suite of dealership operating performance management tools, NCM has created a Proprietary Heat Map that will allow a multi-franchised dealership group the ability to quickly and succinctly assess its operating challenges and opportunities within each franchise operation. Proprietary Heat Map is designed to act as a management dashboard to easily spot areas of the business that need immediate and focused attention, by dealership and by departments within each dealership operation, as compared to NCM Benchmark data.

NCM Associates Proprietary Heat Map for Efficient Automotive Group Benchmark Analysis

NCM Associates created Proprietary Dealership Heat Map for its automotive group clients.

At NCM, we believe our fundamental responsibility is not necessarily to create more data, but to produce more effective, efficient, and useful information that dealers can use to make decisions to enhance the profitability of their operations.

NCM Associates’ information technology team has completed the development of an exclusive online operations analysis tool specifically for its clients with multiple automotive dealerships and franchises. The Proprietary Dealership Heat Map is designed as a web-based management dashboard represented as a series of dealership blueprints. The departments within each dealership’s blueprint change colors according to the monthly performance as compared to NCM franchise Benchmark averages. Like the NCM Dealership Heat Map for single-franchise dealerships, a deeper dive into the operating performance of each department is a one-click process that reveals a series of key performance indicator gauges. Each gauge allows the user to review the operational trends for that key metric by way of the web-based Profit Trend Analysis report, which reveals the dealership’s past 90-day performance against NCM Benchmark performers.

Noting that automotive groups have operational complexities that would benefit from the Dealership Heat Map tool the company launched in February, NCM set its sights on a version that would help automotive group executives and the dealerships’ managers to stay sharply focused on their individual and collective operating performances measured against NCM Benchmark data. In just under two months, the development of the Proprietary Heat Map was completed. According to NCM’s Paul Faletti Jr., President and CEO, automotive groups require a unique mix of expertise and information to manage multiple franchises, operational issues, and manufacturer requirements. In a video announcement Faletti said, “At NCM, we believe our fundamental responsibility is not necessarily to create more data, but to produce more effective, efficient, and useful information that dealers can use to make decisions to enhance the profitability of their operations.” Faletti explained that the Proprietary Heat Map solution is a value-added service offered at no additional cost to its clients. View the video here: http://vidmails.com/p.php?s=5c457).

NCM Associates has launched a series of online dealership operations analysis solutions in the past 12 months, adding to its suite of digital Benchmark tools that includes Composite 2.0, Reality Check™, Dealership Heat Map™, FIDO™ and FIDO for Buy Here, Pay Here, the web-based Profit Trend Analysis, and Meeting in a Box. For more information on automotive retail operations benchmarking and NCM Associates, visit http://www.ncm20.com.

About NCM® Associates, Inc.

NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership Benchmark® analytical data, Education and Consulting services to the industry since 1947. Located in Overland Park, Kan., NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with new and pre-owned U.S. automotive dealerships, as well as with businesses in more than 20 other industries. NCM is proud to be 100% employee-owned. For more information, visit http://www.ncm20.com or call 800.756.2620.

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Robin Keller
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