Working Solutions is perfectly positioned to capitalize on key trends in the industry, including the desire for a more sophisticated workforce and the move to a multi-channel contact center.
PLANO, TEXAS (PRWEB) February 15, 2012
Plano-based Working Solutions, a pioneer in the remote agent contact center model, has named Terri Maxwell as the company’s senior vice president of sales and marketing. With more than 25 years of experience in high-growth companies, Maxwell will be leading strategic planning, business development and national sales for Working Solutions, which was the first company to use at-home call center agents for its clients.
“Terri is a leader in building successful brands. She knows the high tech – high touch space well and will be the perfect compliment to our management team,” said Tim Houlne, CEO of Working Solutions.
Founded in 1996 by company president and COO Kim Houlne, Working Solutions has grown from a single agent to a virtual call center community of more than 100,000 work-at-home professionals in North America over the past 15 years.
“Working Solutions is perfectly positioned to capitalize on key trends in the industry, including the desire for a more sophisticated workforce and the move to a multi-channel contact center,” said Maxwell.
Maxwell is an alumna of Indiana University and received her MBA from The University of Texas at Dallas. Maxwell also runs a well-known private equity incubator in Dallas.
About Working Solutions
Working Solutions improves return on investment and controls costs for contact centers by providing groundbreaking results through the right people and technology delivered at the right time. Working Solutions’ services include Agents OnDemand®, experienced at-home agents; WS iNet®, a call center cloud technology platform; and PostQ, a comprehensive social media management and engagement tool. Founded in 1996, Working Solutions is now a leader in home-agent call centers and virtual call center technology that delivers first-class results that exceed those delivered in traditional in-house or outsourced call centers. For more information, visit http://www.workingsolutions.com.
Agents OnDemand, Working Solutions and WS iNet are trademarks of WSOL, Inc.