Cerium Networks and Zeacom Join Forces to Deliver Best-in-Class -- Contact Center and Unified Communications Solutions

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Partnership combines the enterprise-class functionality of the award winning Zeacom Communications Center software platform with Cerium’s unparalleled UC design, deployment and support expertise.

Zeacom is known worldwide for high-quality solutions that pool best practices with proven technology.

Zeacom and Cerium Networks today announced a strategic alliance to deliver contact center and unified communications solutions. This partnership combines the enterprise-class functionality of the award winning Zeacom Communications Center software platform with Cerium’s unparalleled UC design, deployment and support expertise.

“We are committed to helping our customers by providing unparalleled technology expertise to support today’s business initiatives,” said Roger Junkermier, Cerium Networks President. “Zeacom is known worldwide for high-quality solutions that pool best practices with proven technology to develop customized, scalable, and cost-effective rollouts that deliver a significant ROI. We are very excited about adding Zeacom to our portfolio and look forward to a long, successful relationship.”

Zeacom and Cerium both possess impressive track records and industry tenure. Since 1994, customers have relied on Zeacom’s software and solutions to bring their customers closer, to create efficiencies and to increase productivity by automating communications workflow. Cerium boasts an extensive heritage of designing and deploying mission-critical collaboration infrastructure and application suites to myriad organizations, ranging from small business with less than 100 users to enterprises with more than 15,000 users.

Sam Williams, Zeacom VP of marketing, noted that, “We are pleased about this partnership as both Cerium and Zeacom are committed to truly empowering customers with the leading-edge resources they need to thrive in today’s volatile marketplace. Cerium’s dedication to high-touch support and service excellence is unquestioned, and we are proud to welcome their team into the Zeacom family.”

ABOUT CERIUM NETWORKS
Cerium Networks, Inc. is a Washington corporation with its headquarters in Spokane. The company began operations in October of 2000. Today the company employs approximately 100 technology professionals located in one of its seven offices throughout the Northwest: Washington, Oregon, Idaho, and Montana.

The company's core business is the design, implementation and support of unified communication solutions; IP telephony, unified messaging, contact center, wireless, network security, virtualization and video teleconferencing. Cerium is able to deliver “best in class” end-to-end solutions because of its unique set of strategic alliances with leading manufacturers: Microsoft, Cisco, Avaya, Polycom, RSA, EMC, VMware and Zeacom. Cerium maintains the highest levels of certifications within each manufacturer to ensure design, implementation, and support integrity.

ABOUT ZEACOM
Since 1994, Zeacom has been developing Contact Center, Business Process Automation and Unified Communications solutions. With offices in the United States, United Kingdom, Australia and New Zealand, Zeacom serves more than 4,000 customers across the globe. The company's mission is to provide business communications solutions that improve efficiency and enhance customer service. Zeacom is a Microsoft Gold Certified Partner, a NEC Platinum Partner, a Cisco Premier Partner and Gold Member of the Avaya DevConnect program.

For additional information, please visit http://www.zeacom.com.

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Mostafa Razzak
Zeacom
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