Boulder, Colorado (PRWEB) January 06, 2012
Radish Systems, LLC announced that TMC global media has named ChoiceView™ a Customer Interaction Solutions 2011 Product of the Year Award winner. With ChoiceView, enterprises can simultaneously send visuals to customers, patients, or field staff using smart mobile devices while talking/texting with them. ChoiceView offers the next generation of multimodal unified communications, allowing any visual information to be shared instantly during any phone call with smart mobile device users on any network.
“Radish is honored to have ChoiceView recognized by TMC for improving how call centers interact with mobile communicators,” said CEO Theresa Szczurek. “Enterprises use ChoiceView to create a Visual IVR, enhance customer, patient, and technical support, and improve information exchange. The results are faster, more effective transactions either with live agents or interactive voice response (IVR) systems."
“Radish was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center, and call center technologies. ChoiceView has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC. “Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Radish has earned its place with this distinguished honor.”
The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine. For more information about the Customer Interaction Solutions’ 2011 Product of the Year Awards or any of the TMC media properties, please visit http://www.tmcnet.com.
About Customer Interaction Solutions
SInce 1982, Customer Interaction Solutions magazine is a leading publication covering CRM, call centers, and teleservices. CIS magazine has helped the industry germinate, grow, mature, and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Please visit http://www.cismag.com for more information.
TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. Visit TMC Events for a complete listing and for further information visit http://www.tmcnet.com.
About Radish Systems
Radish Systems, LLC is improving the way businesses communicate with smart mobile device users through its ChoiceView ‘Communications-as-a-Service’ technology platform, available as a general mobile app on the iPhone, iPad, iPod touch, and Android devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. For more information and a demonstration, visit http://www.RadishSystems.com.