Enterprises Struggle with Application and Transaction Availability, Despite Significant IT Investments, BlueStripe Survey Reveals

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Survey of IT Operations Executives demonstrates difficulties around managing complex business application systems, especially around solving transaction issues, due to application complexity and problematic management tools.

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71 percent [of Enterprise IT Organizations] still cannot pinpoint the source of business-impacting slowdowns.

BlueStripe Software, a leader in application transaction management solutions, today released the findings of a new survey of IT executives, revealing that despite increased investments in IT tools to manage business applications and transactions, enterprises are still struggling with transaction availability and the growing complexity of their IT infrastructure.

The survey of over 125 IT executives found that 68 percent have invested in more than three distinct application and transaction management tools. Despite that investment, 71 percent still cannot pinpoint the source of business-impacting slowdowns. Other top issues reported include:

  •     An inability to monitor and support all the technologies that transactions depend on
  •     IT staff needing training to effectively use and deploy the tools

Results indicated that the need for multiple application and transaction management tools is driven by increased IT and application system complexity, with 64 percent of organizations having to manage seven or more distinct technologies within their application systems.

“This survey hammers home the point that managing applications and transactions is becoming more complex, and that traditional management tools have not kept pace,” said Chris Neal, CEO of BlueStripe Software. “Limited transaction visibility and management data gaps between transactions and the infrastructure hinder the ability of IT operations to maintain transaction availability and performance. Only by following transactions everywhere they go within the infrastructure – hop by hop – can operations teams deal with the dynamic, complex transaction systems in today’s enterprises.”

Another interesting survey result revealed that executives don’t see virtualization and cloud technologies as individual management challenges. Instead, those technologies are two new platforms that IT executives are trying to manage as part of their overall business application systems. In fact, the survey found that the majority are already managing 7 or more major technologies within their application systems. Virtualization and cloud only add to the complexity.

BlueStripe is addressing the issues found in this survey with FactFinder, a transaction management solution for IT operations that delivers application, transaction and infrastructure performance monitoring within a single tool. FactFinder automatically follows all transactions hop-by-hop across the infrastructure, wherever they go – across tiers, across platforms and across architectures (even into virtual machines and private cloud). This unmatched visibility into all transaction interconnections and dependencies, combined with real-time monitoring and mapping, enables FactFinder to get to the cause of any problem in minutes. FactFinder does not require code changes or complex configuration to begin working to understand how transactions run across the infrastructure,

The full report on the survey, including the final tallies, can be found at http://bluestripe.com/survey-results.

About BlueStripe Software
BlueStripe Software provides the next generation of transaction performance management solutions. BlueStripe’s flagship product, FactFinder, is the only solution with automated application management and transaction monitoring in a single product so that IT Operations & Support teams can monitor and manage complete application system and transaction performance, 24x7 - across any platform: physical, virtual, or cloud. Headquartered in North Carolina’s prestigious Research Triangle Park (RTP), BlueStripe was founded by successful IT Software startup veterans. For additional information, please visit http://bluestripe.com.

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Piper Conrad
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