Ann Arbor, MI (PRWEB) January 09, 2012
Located on Cleveland’s South Side in the historic Tremont district, the Tremont Tap House boasts a meticulous and extensive selection of hand crafted American and European Beers. With a world class menu, featuring a varied cuisine that goes well-beyond the expectations of a gastropub to boot, the Tremont Taphouse aims to delight in every fashion. And it was a combination of beating expectations and delighting each guest that made owner Jason Workman determined to choose WhenToManage as a back office platform. “We wanted to utilize web-based management tools to improve the customer experience. From labor management, or putting the right people in the right section at the right time, to managing discounts and product mix more effectively, we feel WhenToManage will give our company the visibility necessary to adapt to our guests,” said Workman.
The Tremont Taphouse will utilize the entire suite of WhenToManage solutions in 2012. Ranging from inventory management to web-based operational reporting, Workman and team will access each department and revenue center through a centralized dashboard. In addition, the company will have access to the POS (point of sale) terminal via the polling application provided by WhenToManage. “We are anxious to be able to track our entire operation from our home office. As we expand our operations, we tend to spend more time running projections and analysis, so the web functionality is going to be a great help!” Explained Workman.
The consultation team of WhenToManage will also aim to enhance the solution set as the Tremont Taphouse grows and adapts to changes in their market. “As a solution company, we learned early on that we can provide powerful products that help out right away. But maintaining a relationship with our users so we can offer suggestions or even provide access to new features is paramount to the Tremont’s success. We grow with our customer’s needs and that’s what set us apart from the competition,” said Walker Thompson, VP Sales and Marketing.
WhenToManage Restaurant Solutions was founded in 2005 to build simple web-based software for the restaurant and retail industry. We offer scalable solutions that simplify reporting, inventory management, employee scheduling, and guest relations, with an emphasis on connecting the people in an organization.
We help operators by giving them real-time, online reporting, monitoring, and alerts of their sales and labor data from their POS, but that's just the tip of the iceberg. We are passionate about helping our clients solve their problems, improve their operations, and increase their profitability. There are restaurant managers and corporate executives that spend a good amount of their time with tasks that computers should be doing. There is nothing more satisfying than giving someone part of their day back. For more information, visit our website: http://www.WhenToManage.com.