2011 A Year of Innovation for E-Discovery Firm Document Solutions, Inc. (DSi)

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An incredible burst of innovation marked 2011 for Document Solutions, Inc. (DSi), an e-discovery and digital forensics firm serving corporations and law firms nationwide. DSi’s commitment to innovative technology is matched by its commitment to building the best team in the industry.

Our company's reputation rests on two foundations: the quality of our technology and the quality of our people. And we invested heavily in both in 2011.

An incredible burst of innovation marked 2011 for Document Solutions, Inc. (DSi), an e-discovery and digital forensics firm serving corporations and law firms nationwide.

From developing a new sampling process to introducing a new hardware platform for collecting data, every innovation DSi introduced last year followed a central theme: savings clients time and money while ensuring defensibility.

“With near ubiquity of email today and the predominance of digital files over paper, the demand for e-discovery services has exploded in recent years, and it will only continue to grow. While the unit cost for our services continues to decline as the amount of work escalates, we are always exploring ways to make e-discovery more cost- and time-efficient for the corporations and law firms we serve. Because of the pioneering work we did in 2011, it was a banner year in this regard,” said President and Co-Founder Tom Turner.

First among the innovations DSi introduced in 2011 is its Smart Sampling Process, a proprietary sampling method that saves DSi clients time and money by reducing the number of documents that must be reviewed in a statistically verifiable, thus legally defensible manner. Kevin Tyner, DSi’s CFO and Co-Founder, looks for this new Smart Sampling Process to play a significant role in the firm’s work this year.

“To assure it is a world-class solution, we are working with a nationally renowned statistician to develop our new Smart Sampling Process. We are taking this same no excuses approach to developing and refining every innovation that carries the DSi name – just as we are doing what it takes to attract and retain the level of talent required to sustain this level of innovation,” Tyner said.

“Our company's reputation rests on two foundations: the quality of our technology and the quality of our people. And we invested heavily in both in 2011,” he added.

Another innovation DSi introduced in 2011 was its proprietary Intake Program. The program improves the defensibility of DSi’s e-discovery work by further preserving the chain of custody, providing advanced data security and superior file management, and enhancing quality control.

The company also improved e-discovery efficiency for its clients with ESI Managed Services, which preserve files marked privileged or redacted from data collected in previous e-discovery phases, thus saving its clients the expense of culling previously processed data.

The DSi Remote Discovery Platform is another significant step for the company introduced in 2011. A hardware solution of tailor-made servers stored behind a company’s firewall, the new platform handles litigation requests for a client through the collection, verification and transfer of various data sources from multiple locations. Because it reduces the need for internal IT resources, the Remote Discovery Platform saves DSi clients time and money.

Leveraging a new cloud-based web collection tool made by Total Discovery, DSi now offers its clients the ability to remotely collect “live file” data – such as pertinent emails – from anywhere in the world, without the costs in time and money associated with on-site collection methods.

The year began with a flurry of new hires: DSi boosted its employee base by six percent in the first three months of 2011. The new hires included Steve McKisic, application systems architect; James Smith, enterprise infrastructure architect; Nathan Dager, e-discovery solutions consultant; and Bethanie Conley, review manager. In November the company hired John Burchfield as vice president of business development. Burchfield’s seasoned technical experience complements his skills in marketing, management and process streamlining. At DSi, he is focused on identifying new market opportunities, client retention, and managing the sales team and customer service representatives.

For the third consecutive year, DSi landed on Inc. magazine’s 500|5000 list of the fastest-growing private companies in the country. Making the quantum leap of 1,000 places up the list – from 2,659 in 2010 to 1,662 in 2011 – DSi’s 163 percent growth rate over the past three years was cited as the basis for the dramatic jump.

In addition to the national recognition garnered from the Inc. list, DSi received a variety of local honors in 2011. In August the Nashville Post named the company one of the “10 Best Places to Work in Middle Tennessee,” and placed DSi on its “Tech 25,” a listing of the most influential technology firms in Middle Tennessee. Acknowledging DSi’s focus on environmentally conscious business practices – including the shift to virtual servers, cutting energy costs by 82 percent – the Nashville Technology Council honored the firm with its 2011 Green Company of the Year Award.

“We are honored to have received the recognition we did in 2011,” said Tyner. “The explosive growth our company has seen is directly related to the quality of our employees. Our commitment to create value for our customers through a greener workplace has also been a win-win scenario.”

DSi professionals also shared their knowledge within the e-discovery industry in 2011 – locally, regionally and nationally – through CLE courses, webcasts and other seminars. Topics covered in these outreach efforts included smart sampling in e-discovery, best practices for creating an information management policy and e-discovery of mobile electronic devices.

With the excitement of the new year in hand, DSi plans on translating the momentum of 2011 into early and effective results.

“We’re exactly where we need to be at this point,” said Turner. “Our expectations for 2012 are high, and we’re in a position to meet and exceed them.”

About Document Solutions, Inc.
Serving law firms and corporate legal departments nationwide, Document Solutions, Inc. (DSi) is a litigation support services company that provides a wide range of traditional and technology-driven services, including Electronic Discovery, Digital Forensics, Data Recovery, Early Case Assessment, Web Review, Consulting, Hosting, Near De-Duplication, Photocopying, Printing, Trial Boards, Document Management, Document Scanning, Imaging, Optical Character Recognition and more. Founded with an intimate knowledge of the legal community’s essential need for unimpeachable quality under rigid time constraints, our staff of highly trained specialists will help you harness today’s most current technology to gain a competitive advantage. DSi is headquartered in Nashville, Tenn. and also has offices in Knoxville, Tenn. and Cincinnati, Ohio.

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Gina Gallup
the Bradford Group
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