Patra has allowed us to provide a higher level of customer service and with that, deliver greater customer satisfaction
Novato, CA (PRWEB) January 18, 2012
Patra Corporation, the world leader in agency back-office and insurance outsourcing services, and Assurex Global, a privately held risk management and commercial insurance brokerage group, are proud to announce that Patra has been given the distinction of Assurex Global Preferred Provider. This strategic alliance will allow Assurex Global Partners priority access to Patra’s industry-leading insurance outsourcing solutions.
“This is an exciting partnership because Assurex Global affiliated firms are focused on growth, customer service and remaining competitive in today’s market,” said Dan Easterlin, founder and co-CEO of Patra. “Our on-shore and off-shore services are tailored to fit a firm’s specific needs by improving productivity, driving growth and freeing staff to focus on customer relationships.”
“We have seen increased efficiency in those departments that utilize Patra services, leading directly to higher margins,” said Tom Hughston, CEO of Roach Howard Smith & Barton (RHSB) an Assurex Global Partner firm. “More importantly, Patra has allowed us to provide a higher level of customer service and with that, deliver greater customer satisfaction.”
“Assurex Global’s standards for exceptional broker performance are directly aligned with ours,” said Easterlin. “Patra remains committed to delivering best-in-class insurance account services and staffing solutions that enable our customers to increase productivity and profitability while maintaining a focus on growth. Assurex Global’s footprint in the market is unrivaled and we’re excited about this relationship.”
Under this agreement, Patra and Assurex Global will leverage Patra’s industry knowledge, leadership and outsourcing innovation expertise to deliver an enhanced value proposition to Partner brokers.
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