O'Neil Software Celebrates 30th Year and 81 Countries, With Williams & Gosling Ltd. In Suva Fiji Islands Their Latest Addition

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O’Neil Software, who recently celebrated their 30 year anniversary, continues to count the many countries whose business they’ve earned...81, which includes their latest addition -Williams & Gosling Ltd., based in Suva Fiji Islands.

O’Neil Software, who recently celebrated their 30 year anniversary, continues to count the many countries whose business they’ve earned...81, which includes their latest addition - Williams & Gosling Ltd., based in Suva Fiji Islands.

Williams & Gosling Ltd. (W&G), who recently celebrated their 75th anniversary, offers a full range of Integrated Logistics Services: Imports and Exports by Sea and Air; Haulage Operators; Shipping Agency/Document Storage and Household Removals. The company has been providing customers Document Storage Services for the past 9 years and currently has 7500 cartons in store for 11 clients.

The formation of W&G goes back to the mid 1920s. During this time, Captain Williams & Captain Gosling, who were involved in pilotage services for the vessels entering the Fiji group, got together and decided to form a partnership in Suva. This partnership was incorporated in October 1936 as a private limited liability company, predominately engaged in stevedoring and pilotage services.

Since then the company has grown, diversified and established itself at the leading edge of freight forwarding technology. W&G is a part of an international network of cooperating agents involved in Freight Forwarding, Household and Office Removals, Local and International Courier, etc.

With offices in Suva, Lautoka, BA and at Nadi International Airport, the company is manned by over 300 staff members, who together have a jealously guarded reputation for quality, services and trust.

Why W&G Chose O’Neil Software Over the Competition

W&G had always done its own Document Storage and decided to extend these services to certain clients, utilizing existing warehouses not specifically designed for this function. While they filled them with racking, they were low in height and soon became full, not enabling the company to expand and promote these services to other clients. Additionally, turnover time for retrievals recorded manually, was not efficient, especially when records were brought back from clients and someone else would place them in a different location.

With those challenges in mind, W&G recently purchased a 12-acre site, where they are building a fully integrated logistics depot, with a complex of 9m high tilt slab warehouses. This will enable them to migrate from offering their clients a basic Document Storage Service to a fully fledged one, as well as promote these new services to larger corporate clients. And because software scalability would be an important factor because they expected the number of their users to increase over time, they were looking for a system that would automatically scale to meet their needs.

“While doing our research, we visited a number of Document Management sites in New Zealand, as well as Australia. We were impressed with the demos given using O’Neil’s software,” notes Dave Aidney, Managing Director for W&G. “Further investigation suggested that O’Neil was the market leader in Records Management software. Since we were a market leader as well in our industry, we liked being associated with those who have similar principles in their industry. And we especially liked the fact that O’Neil continually updates their software, so we could plan on using it indefinitely,” Dave points out.

“Fiji isn’t a large place and quite often overseas companies are not that particularly interested in offering services where the market size is seen to be small,” notes David Ramsay, New Accounts Sales Manager for O’Neil Australasia Pty., Ltd. “When W&G expressed a keen interest in our software, we took the time out to visit them. We were extremely impressed with their facilities, the opportunities that were available in this emerging industry and what they were trying to accomplish.”

David Ramsay continues: “Having experienced all that first-hand, we strongly felt that our records management software was a great fit for W&G. We could see how it could be used as sort of a navigational screen of sorts, to determine where W&G’s business was heading. And we were more than happy to have them draw on our industry expertise, knowledge and first-class research, to continue to take them where they wanted to go with their business.”

Other Benefits W&G Reaped From O’Neil’s Software

When asked about other benefits/functionality W&G gained from using O’Neil’s software, Dave Aidney responds: “The proper labeling of locations and cartons in particular, with barcodes for faster retrieval and an efficient locating system. This enables quick turnover and the precise recording of item movements, no matter who is doing it. We can also scan on demand and because the software is user-friendly and multi-functional, it offers our users and clients a host of business services and reports, depending on their needs.”

About O’Neil Software

Scan. Store. Manage. Deliver.™ Committed to leading the industry for over 30 years, O’Neil has been the records management software and hardware solutioneers™ for over 1,000 facilities, in more than 80 countries, from start-ups to multi-nationals. Our solutions manage/track multiple types of data including traditional storage boxes, file folders, documents and tapes; from deposit to destruction, work order to invoice. We are also the industry pioneer for barcode tracking, portable printers, wireless handhelds and web technology.

O’Neil’s products consistently offer enhancements and new features that improve ease of use, not found anywhere else. Our flagship product RS-SQL®, is the most competitively-priced software solution on the market, ensuring record center productivity and profitability.

The company’s RSMobile® software was a previous recipient of the Motorola® Enterprise Mobility Solutions Award for the North American Region and is now connected from anywhere. Additionally, O’Neil Software is a Microsoft® Gold Certified Partner.

O’Neil’s regional coverage includes the Americas; Europe, Middle- East and Africa (EMEA); and Asia Pacific (APAC). You can learn more about O’Neil Software by visiting our website at http://www.oneilsoft.com.


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Chris Spisto
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