Coastal Healthcare Consulting Receives 96.6% Overall Client Satisfaction Score for Clinical Implementation Supportive Services In Recent KLAS Report

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Coastal Healthcare Consulting today announced that the recently published KLAS Enterprises report scored Coastal with a 96.6% overall performance rating for Clinical Implementation Supportive services.

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Coastal continues to be a trusted partner that clients count on for proven IT implementation support

Coastal Healthcare Consulting (Coastal), a provider of information technology consulting services for hospitals, today announced that the recently published KLAS Enterprises (KLAS) report scored Coastal with a 96.6% overall performance rating for Clinical Implementation Supportive services. The score is based on direct performance feedback received from client’s who have used Coastal’s consulting expertise over the past 13 months. Coastal’s 96.6% rating in client satisfaction, based on a 100-point scale, was the highest score of any services firm in the in the Clinical Implementation Supportive category.

Coastal’s score was published in the December 2011 Top 20 Best in KLAS Awards: Software & Services report released by KLAS. KLAS helps healthcare providers make informed technology decisions by offering honest, accurate, and impartial vendor performance information in its reports.

Coastal provided full disclosure to KLAS by providing a comprehensive list of all current clients for participation in the research study. However, since Coastal did not meet the minimum number of client implementations in which the measurable portion of the work had been completed, they were not eligible for ranking in the Clinical Implementation Supportive “Best in KLAS” category for 2011. Coastal has been a Best in KLAS award recipient for Clinical Implementation Supportive projects , from 2005 – 2009 and has had the highest overall scores in this category in 2010 and 2011.

“We are again very pleased to receive the highest overall score in the KLAS Clinical Implementation Supportive category. Our clients select Coastal because we consistently deliver exceptional results,” said Amy Noel, President of Coastal Healthcare Consulting. “Coastal continues to be a trusted partner that clients count on for proven IT implementation support.”

About Coastal Healthcare Consulting, Inc.
Coastal Healthcare Consulting, Inc. (Coastal) is a professional services firm focused on helping clients achieve their healthcare information systems implementation goals. Coastal’s work has earned industry recognition including the prestigious “Best in KLAS” award for its clinical implementation support services from 2005 – 2009. Coastal’s client-focused professionals have the information, expertise and solutions to ensure successful completion of implementation, project management and training projects for healthcare organizations. Please visit http://www.coastalhealthcare.com to learn more.

About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from more than 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services, medical equipment and infrastructure vendors. For more information, go to http://www.KLASresearch.com.

December 2011 Top 20 Best in KLAS Awards: Software & Services, © 2011 KLAS Enterprises, LLC. All rights reserved. http://www.KLASresearch.com.

© 2012 Coastal Healthcare Consulting, Inc. All rights reserved. Coastal Healthcare Consulting and the Coastal Healthcare Consulting logo are trademarks of Coastal Healthcare Consulting, Inc. All other company and product names are trademarks or registered trademarks of their respective companies.

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Amy Noel
Coastal Healthcare Consulting
(206) 324-6540
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