SutiSoft Announces a New Release of SutiTalk, Its Web-Based Helpdesk Solution With Enhanced Collaboration Features

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SutiSoft announces the release of SutiTalk 2.1, its web-based helpdesk solution for prompt resolution of customer issues in a collaborative manner.

Search Ticket

“We continue to push social collaboration features in all of our products. These features fit well for our SutiTalk solution, a collaborative engine for customers and the employees.” - said N.D. Reddy, founder and CEO of SutiSoft, Inc.

SutiSoft Inc., a trusted provider of Software as a Service (SaaS) and enterprise solutions, announces the release of SutiTalk, an online collaboration software solution for effective communication between company employees and customers.

The new release includes features such as: Search tickets, tags, topic creation using tweets, and more making the solution easy to use and keeping users connected with updates from twitter and other accounts.

New Features Include

Tags
Create tags for posted topics to allow easy identification.

Search Ticket
Quickly search for tickets using various search criteria such as token, name, status etc.

Create Topic using Tweets
Create a new topic using tweets posted by your contacts on Twitter.

New UI for Widgets
Feedback and Search Topic widgets now have an updated look & feel and provide synchronization of data with the SuitTalk solution.

Customer Dashboards
View dashboards of other customers and know what activities they are currently performing.

Email Solution Articles
Users (Employees & Customers) can now receive solution articles posted in SutiTalk in the form of email notifications.

SutiTalk is available in multiple versions: Free, Professional, Corporate, Enterprise and Unlimited. Pricing starts at $99 / 30 Days for 10 representatives. Visit http://www.sutitalk.com for more pricing and more information.

About SutiSoft Inc
SutiSoft Inc. is a privately held company founded by N.D. Reddy, a successful Entrepreneur with over 30 years of experience in both the Hardware and Software industry as a Founder, and CEO. The Company's leading edge enterprise/SaaS application software products range from business productivity solutions such as Electronic Signature, Expense Management, Document Control Systems, Governance, Risk and Compliance, Security Solutions and others. The company's products are developed using Java, Flex, HTML 5, AJAX and other cutting-edge technologies which allow SutiSoft to retain its core values which are Simple, Scalable, Secured, and Seamless. Headquartered in Los Altos, California USA, SutiSoft has offices in Northern California, India, Germany and Japan. Additional information is available at http://www.sutisoft.com.

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Tim Stainken, VP Sales
SutiSoft Inc.
(650) 969-7884 411
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