Illinois Railway Museum and DLS Work Together to Better Customer Experience

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DLS Internet Services is pleased to announce that it is now providing a subsidized VoIP Hosted PBX Service to the Illinois Railway Museum in Union, allowing IRM customers access to schedules and other information even when a staff member isn’t available.

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We are thrilled to help America’s Largest Railroad History organization, members of which have close ties to our Company. My children and I are regular visitors of the Illinois Railway Museum

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The Illinois Railway Museum now uses DLS Hosted PBX to Better Communicate with Train Fans

“We are thrilled to help America’s Largest Railroad History organization, members of which have close ties to our company. My children and I are regular visitors of the Illinois Railway Museum”, said Sam Rozenfeld, CEO of DLS Internet Services. “In this day and age Unified Communications are critical to success of any business operation. It gives us great pleasure to be contributing to this great and noble effort of preserving the memory of vital role railroads have played in the growth of our country.”

DLS Hosted PBX, allows IRM to route calls more intelligently, reduce costs and leverage existing campus data network infrastructure. Illinois Railway Museum now has access to a variety of new VoIP hard and soft handset options as well as many advanced Hosted PBX features such as IVR (Interactive Voice Response, Advanced Call Director, Follow-Me, Call Recording, Conferencing, E-Fax, Predictive Dialer, Voicemail to Email and many others). Calls can now be dynamically and intelligently routed to remote staff members and volunteers helping solidify and streamline museum’s business operations.

Along with subsidizing the cost of the VoIP Hosted PBX, DLS has donated the use of their co-location facilities and high speed Internet connectivity for the past ten years. DLS’s co-location facility allows the railway museum to operate all of its vital systems without spending time or money on maintenance and/or purchase of their own Data Center infrastructure.

The IRM is a not-for profit organization that was established in 1953 and became official in 1957. Its purpose is to preserve and underline the important role railroads have played in the growth the United States. IRM’s unique collection of railroad equipment consisting of over 450 various prototypes and other displays is the largest in the United States. Visitors may ride on some of the museum's electric, steam and diesel powered trains from April through October. The museum is almost entirely volunteer run and is popular with train enthusiasts of all ages. The museum hosts special events on holidays and other times of year for children and other kinds of history fans.

To read more about the Railway Museum, please visit http://www.IRM.org.

DLS Internet Services is a leading provider of Hosted PBX, Datacenter Co-Location and Network Consulting services for small and medium size businesses. The company is privately held and enjoys strong expertise in IT networking, network security, data center operations, VoIP telephony and fixed wireless broadband (RF). DLS Hosted PBX service offers reliability and maturity appealing to businesses that want an affordable and feature rich phone system.

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Sam Rozenfeld

Ward Larkin
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