Addison, IL (PRWEB) January 24, 2012
B2B Industrial Packaging LLC just announced that it has completed a significant upgrade to its state-of-the-art equipment repair center in Addison, Illinois, which in addition to tool repair, now features arch machine and stretch wrapper repair capabilities. This creates major savings for clients who would otherwise have to scrap the machines.
Everyone knows how frustrating it is when something that’s otherwise in good condition breaks and they can’t find anyone to repair it. This is often the case with packaging equipment---repair options are a rarity. Because of this and a no risk guarantee, B2B Industrial’s facility has always been very busy.
Mike Theriault, the company’s president and CEO said, “In the packaging supply industry the mindset has always been that if equipment breaks, it’s a good time to try to get the client to buy something new. That’s not the way we do business. To us, no packaging company can say they are a full service packaging supplier without providing the option of repair.”
Another service aspect clients like is that, where feasible, B2B Industrial will first try to help clients fix the equipment themselves over the phone. If that doesn’t work, clients can either ship or drop it off - in some cases, sales reps will pick it up.
Repair personnel can diagnose the problem and quote the repair cost within 24 hours. Most tools and machinery can be repaired and returned in 3-4 days. Clients receive all the replaced parts. On the rare occasion that B2B Industrial can’t fix the product, clients can still save money by buying used, reconditioned equipment from B2B Industrial. These products, which perform as well as new versions, come with either a 45-day or 30-day warranty depending on the type of equipment.
In addition to the cost savings, repairing equipment keeps—sometimes very large---pieces of machinery out of landfills. “That’s something our clients feel good about – and so do we,” Theriault said.
With a base of more than 2,000 active clients, B2B Industrial Packaging sells packaging products, such as strapping, banding, and stretch film to clients primarily in the Central Great Lakes, Southern California, Northern California, Dallas, and Houston areas. To contact B2B Industrial Packaging, call 1-800-413-2463 or visit http://www.B2BInd.com.
About B2B Industrial Products LLC (http://www.B2Bind.com)
B2B Industrial Packaging offers the best packaging products, service, and solutions for businesses ranging from Fortune 500 companies to small growing enterprises. With a base of more than 2,000 active clients, they sell industrial packaging products, such as such as banding carts, strapping carts, steel strapping, polyester banding, polypropylene banding, steel banding seals, and stretch film.. B2B Industrial serves clients primarily in the Central Great Lakes, Northern California, Dallas, and Houston areas and operates a banding tool repair and strapping tool repair facility at its Addison, Illinois headquarters. To contact B2B Industrial Packaging, call 1-800-413-2463 or visit http://www.B2BInd.com.
Visit B2B Industrial Packaging’s Media Room at: http://www.b2bind.com/press/
B2B Industrial Packaging and B2BInd.com are trademarks of B2B Industrial Packaging LLC. All other company and product names may be trademarks of respective companies with which they are associated.