The website development team at the SEO agency believes that the live chat tool complements the site’s new look and feel perfectly
(PRWEB UK) 20 January 2012
SEO Positive has integrated a brand new chat facility into its website in a bid to make it easier for potential clients to get in touch with the sales division at the company.
The technology, which will be manned by sales staff in real-time during normal office hours, allows visitors to the site to request an instant web-based conversation with representatives at the SEO company.
Users simply need to click on the ‘Live Chat’ icon in the top right hand corner of the screen to connect with a consultant. The programme works similarly to most instant messaging platforms.
Danielle Haley, Head of Support at SEO Positive, believes that the software will become an invaluable tool for the company as it seeks to expand its business development department in the coming months.
“Those interested in SEO or PPC services tend to do their research before settling with a service provider, yet haven’t got the time to speak to consultants for hours while they are still comparing quotes and prices,” Danielle explains. “This chat feature enables us to ask for key details about the prospective campaign easily. We can also answer any pressing questions or queries about our company or services straight away and this is really convenient for the other party.”
The website development team at the SEO agency believes that the live chat tool complements the site’s new look and feel perfectly, as their primary focus was to improve the usability of the page and ensure that all potential clients could get in touch with the company as quickly as possible.
SEO Positive was established in 2007 in Chelmsford, Essex with the aim of bringing effective yet affordable online marketing services to companies from all industries and backgrounds. The company offers a huge range of services including search engine optimisation, Pay Per Click management, social media marketing and online reputation control.