We were unable to find another support system that could meet our needs, they were too expensive, or too difficult to use, so we decided to create our own
(PRWEB) January 26, 2012
Global Marketing Strategies announced the release of Rhino Support, an advanced system created to manage customer support, to the public. The software is believed to be innovative and more efficient than other tools out there, according to founders of the company, Scott and Dave Brandley.
The father-son duo started doing business online over a decade ago and have built a name for themselves as security experts with products and services such as Trust Guard. Dave said, “We are very excited to launch this product because it’s going to improve customer support for many business owners. It’s a truly innovative product that will help companies provide better, faster customer service”. Among the features included: Website integration, a “simple, effective interface”, and a system that is completely brand-able. The product is also web-based which according to Dave and Scott Brandley requires no downloading, no updating, and is accessible online 24 hours per day, 7 days per week.
The website is informative and features a product video tour to walk potential customers through the programs functions which according to Scott are better than anything they were able to find for their own support, “We were unable to find another support system that could meet our needs, they were too expensive, or too difficult to use, so we decided to develop our own...after we realized how user-friendly, and effective it was we wanted to share it with the public”. The website also features a full, live demo which gives interested parties a chance to try out the product. plus a thirty day free trial to try it out before making a purchase.
“The value is just amazing” said Dave, “it’s incredibly affordable compared to other similar products”. Prices are available on the website. The highest package, the multi-platinum package allows “unlimited agents, unlimited access multi-account manager” for 97 dollars per month.
Scott said, “We are very proud to have created something that we believe will transform customer service. It’s truly an easy, affordable and wonderful tool for managing customer support. It manages multiple websites, it’s as easy as using email, it’s fast and we offer the best value. It doesn’t get any better than this”.
Rhino Support will be available January 2012 at RhinoSupport.com.