“AVDS is particularly excited about the integration capabilities of our existing product, Interactive Intelligence’s Customer Interaction Center (CIC) with IBM Sametime®," said Michael Lavespere, vice president of operations.
Houston, TX (PRWEB) January 27, 2012
Automated Voice & Data Solutions (AVDS), a leading provider of software-based communications, announced at IBM’s Lotusphere 2012 that they have formed a partnership. With IBM’s impressive list of offerings, AVDS will initially concentrate their efforts on Sametime, the unified communications, social and collaboration software.
IBM Sametime® software provides integrated real-time communications services—voice, data and video—that make it easy for people to find, reach and collaborate effectively with others. Sametime software's simple user experience—and the ability to invoke it from wherever people work—helps drive adoption. Adoption, in turn, can drive value for the business.
“We are very excited to add IBM to our distinguished list of manufacturer’s. The management team has worked for several months to get our team ready to start implementing Sametime. Announcing the partnership at Lotusphere 2012 was an amazing experience. The energy and enthusiasm for IBM and our partnership was nothing short of contagious,” said Sharon Moon, president.
“AVDS is particularly excited about the integration capabilities of our existing product, Interactive Intelligence’s Customer Interaction Center (CIC) with IBM Sametime®. Combining of these two software platforms will allow us to greatly enhance our customer’s experience,” said Michael Lavespere, vice president of operations.
About Automated Voice & Data Solutions
AVDS is a leading provider of innovative communications solutions that deliver measurable results across all industries. Founded in 1992 by Sharon Moon, Automated Voice & Data Solutions helped pioneer the software-based communications industry. AVDS has customers across the country and parts of Europe. Headquartered in Houston, Texas, AVDS will be celebrating twenty years in telecommunications in 2012. AVDS has been recognized by several organizations including Inc. Magazine, Houston Business Journal, Woman’s Chamber of Commerce of Texas, US Commerce Association, DiversityBusiness.com, and American Business Awards. If you would like more information about Automated Voice & Data Solutions, please visit http://www.avds.com or call 713.963.090.