We know from statistics that 70% of callers will hang up rather than leave a voicemail message
Ely, Cambridgeshire, UK (PRWEB UK) 31 January 2012
PA Answer’s Chris Grove says: ‘It’s been a great trading period for us. We have seen a significant increase in business from small companies who can’t afford to lose calls but don’t have the resources to have office cover all the time, as well as singing several contracts with larger organisations wanting to outsource. We know from statistics that 70% of callers will hang up rather than leave a voicemail message and time and time again our clients are surprised at just how many calls they were missing and how much that equates to in lost revenue.’
The company already employs ten full-time staff at its Cambridgeshire offices and the expansion will secure employment for more new full-time staff in line with the company’s commitment to offer a personal service and named PAs to every client.
PA Answer operates on a personal level and the full service package starts from just £35 per month – perfect for SME’s as Chris explains: ‘As far as the caller is concerned they have reached your offices,’ he says. ‘The call is picked up within three rings in your company name and your personal PA will be able to deal with basic queries, send out literature, take messages or book appointments on your behalf. This means that even when you can’t be in the office, or pick up your mobile you’re still open for business and as far as your customers are concerned they have been connected straight to you. We’ve also extended the service so it is available 24 hours a day, 364 days per year if required. Our customers can relax knowing they need never miss another call and it’s a really affordable service for SMEs starting at less than £10 per week.’
PA Answer is offering a free trial, to find out more call free on 0800 822 3408 or visit http://www.paanswer.com
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