Listen Up Español Raises $30,000 to Build School in Nicaragua

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Spanish language call center, Listen Up Español, partners with non-profit organization to build school

We hope to inspire our employees and companies in the industry to reach out, like never before, and empower the people who need it the most. buildOn helps us to accomplish this

Listen Up Español, a leading Spanish language call center for the U.S. Hispanic market, has partnered with buildOn and Synapse Group, Inc. to build a school in Nicaragua and has plans to build a school in Haiti in 2013. Members of the Listen Up Español team will travel to Nicaragua in November 2012 to help build the school.

Listen Up Español has committed to partnering with buildOn and raised $30,000 dollars to build the school. Such partnerships align with the Listen Up Español Code of Awesomeness and core values. Included in these core values are to grow brain cells and go beyond ourselves.

Tony Ricciardi, Co-founder and President of Listen up Español said, “By building this school for women and children, we help break the cycle of poverty, illiteracy and low expectations through service and education. We hope to inspire our employees and companies in the industry to reach out, like never before, and empower the people who need it the most. buildOn helps us to accomplish this.”

At the Listen Up Español call center in Hermosillo, Sonora, Mexico, agents provided callers with a special magazine offer. For every acceptance, Synapse would donate one dollar to buildOn. “We are proud to support buildOn in their on-going commitment to education and literacy, two causes that are near and dear to Synapse,” says Sebastien Bilodeau, EVP, Partnership Marketing & Sales.

The ten Listen Up Español employees who will travel to Nicaragua were required to submit a two minute video about the reasons why they should be chosen to participate in this project. Employees from both the call center in Mexico and the U.S. company headquarters in Portland, Maine were selected to travel to Nicaragua. The team members will start to build the school’s foundation alongside village natives.

Carrie Pena, National Communications Director of buildOn, added “We appreciate the support of Listen Up Español and their willingness to fly employees around the world to engage in a mission that goes beyond themselves. This embodies the character of a company you want to do business with because of their core values.”

About Listen Up Español:
Listen Up Español is the leading bilingual call center for the U.S. Hispanic market. Headquartered in Portland, Maine and operating in Hermosillo, Mexico, the company employs over 800 native Spanish-speaking agents and provides companies with teleservices to reach the U.S. Hispanic market with optimum results.

Listen Up Español offers direct response, non-profit and corporate clients a broad range of call center services from inbound and outbound sales, customer service, and lead generation to Spanish campaign planning, scripting and advertising production services. With a focus on measurement, training and a sales psychology, Listen Up Español has the experience to turn customer interaction into revenue. For more information about Listen Up Español, please visit

About buildOn:
buildOn breaks the cycle of poverty, illiteracy, and low expectations through service and education. Our afterschool service programs in the U.S. mobilize urban youth to contribute intensive service to their own communities- helping seniors, young children, and homeless. Through buildOn, these same students build schools in developing nations, like Haiti and Malawi. These schools are educating more than 60,000 children and adults each day. In the U.S., 95% of buildOn youth graduate high school and go on to college. Join us at

About Synapse Group, Inc.:
Synapse Group Inc., a Time Inc. company, is a cross-channel affinity marketing company. Since 1991, our innovative marketing programs have helped some of the world’s largest consumer brands achieve their business objectives of increasing revenue, acquiring new customers, and building brand loyalty. Our programs span industries including retail, online, phone, airlines, and hospitality. Synapse Group, Inc. is based in Stamford, Connecticut.

Contact: Nelson Hill, Listen Up Espanol, Mobile: 207-317-6864 Email: nelson(at)ListenUpEspanol(dot)com
Carrie Pena, buildOn, Phone: 203.564.9079 Email: carrie.pena(at)buildon(dot)org

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Mari Escamilla
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