This is a very powerful tool for making crucial decisions in the campaign management process.
(PRWEB) October 22, 2012
Dialtel is suggesting its powerful Automated Polling software to Campaign Managers looking to gauge voter preferences.
The hosted system, which they call Greendialer, gives full control to the system administrator who is managing the political campaign. Campaign Managers can create multiple campaigns, input multiple databases, load different messages for broadcast, and measure results all in real time.
Dialtel claims that their network is capable of handling up to 500,000 calls per hour. These calls can gather crucial data in real time that can be used to make decisions on strategy and focus. Each call can allow the gathering of DTMF input to answer questions, the ability to record responses, and the ability to transfer the calls to a remote call center for further handling.
Dialtel CEO Erik Scanlan said in a statement, “This is a very powerful tool for making crucial decisions in the campaign management process. Our Political Polling software allows for advanced IVR branching based on the customers input.”
An example would be asking a question such as this:
Which candidate are you currently supporting for President of the United States? Press 1 for Mitt Romney or Press 2 for Barack Obama. If the 1 key is pressed then you can lead to a whole different set of questions versus if the 2 key was pressed. This adds a level of complexity as the calls can drill down to different datasets depending on the choices made by the called party.
Dialtel feels this will pave the way to more intelligent call routing and data extraction on a per call basis. It is up to the Campaign Manager to design and create the appropriate call flow for the purposes they see fit. Dialtel stands by to assist Campaign Managers in the process of training and production forecasting.