Why Best Practices aren’t Always Best

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New book, "The Heretic's Guide to Best Practices", highlights differences between rhetoric and reality of decision making

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When rhetoric meets reality, the picture is far different and practitioners are often reluctant to discuss this.

Are you sick of hearing “that’s the way we do things around here”? How about “its just how we’ve always done it?” Don’t have a good answer for how things should be?

Fortunately, decision makers now have somewhere to turn for solving organizational issues such as failing projects, adversarial behavior and other dysfunctions. Medalist in the 2012 Axiom Business Book Awards, The Heretic’s Guide to Best Practices is an innovative, expertly written and extensively researched tool for anyone facing complex decision making situations in their business or organization.

"When it comes to solving complex problems, we often perform elaborate rituals in the guise of best practices that promise a world of order, certainty, and control," says Culmsee. "But when rhetoric meets reality, the picture is far different and practitioners are often reluctant to discuss this.”

This witty yet rigorous book pinpoints the reasons why best practices in organizational decision making often don’t work and what can be done about it. The book can be read on several different levels – as a critique of mainstream management practices or as a practical toolset of techniques for decision making on complex matters.

Authors Paul Culmsee and Kailash Awati bring audiences years of consulting experience in the business world, as well as a signature sense of humor readers may recognize from their globally popular blogs, “CleverWorkarounds” and “Eight to Late”.

“The Heretic’s Guide to Best Practices is the ultimate guide for taking on those best practices so entrenched in the business world yet so often disconnected from reality”, says Awati. “Our hope is that readers will finish this book more confident in their abilities and ready to take on the decision making challenges all organizations today face.”

For more information, visit http://www.hereticsguidebooks.com.

The Heretic’s Guide to Best Practices
By Paul Culmsee and Kailash Awati
ISBN: 978-1-4620-5853-2
Softcover, retail price: $26.95
E-book price: $3.99

About the authors
Paul Culmsee earned a bachelor’s degree in information science from Edith Cowan University. He is a consultant and sensemaker with 21 years experience across a wide variety of disciplines. Paul is one of three Cognexus Certified Dialogue Mappers in the world and holds various nerdy Microsoft and IT security certifications. He is a regular international conference speaker and is a sought after trainer and advisor. Paul’s popular SharePoint blog “CleverWorkarounds” attracts more than 25000 unique visitors and over 1.5 million hits per month, covering various topics including Dialogue Mapping, SharePoint project planning, Governance and ROI. He co-founded Seven Sigma Business Solutions. He and his wife have two children and live in Perth, Australia.

Kailash Awati is Head of Service Development for the Asia-Pacific region at a pharmaceutical multinational. His professional interests include project/portfolio management, risk analysis, knowledge management and decision making in organizations. He writes about these and related topics on his blog, “Eight to Late”. Kailash holds PhDs in physics and chemical engineering together with assorted certifications in project and data management. He has diverse experience, having worked in various consulting, technology and research roles in Europe, USA, Australia and India. He currently resides in Singapore with his wife and two children.
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