(PRWEB UK) 18 October 2012
DairyBits, which provides easy access to a wide range of cost-effective replacement parts for dairy and ice cream equipment, has extended its commitment to proving an excellent customer service by guaranteeing that all replacement parts, no matter how small, will be delivered directly by courier.
A large majority of the time, replacement parts are purchased as a reaction to a machine incurring unexpected downtime, rather than as a precautionary measure. As a result, time is of the essence when it comes to ordering and then receiving a replacement, to ensure that disruption to the production line, and indeed business as a whole, is kept to a minimum.
Furthermore, the use of couriers also ensures the safe handling of packages and avoids the inconvenience that most have endured at one point or another; the case of deliveries going missing in the post. Both of which go towards ensuring that the manufacturer can be back up and running as soon as possible.
Mark Gudgeon from DairyBits, commented: “When a machine is out of action there’s literally nothing that can be done until the part causing the breakdown is replaced, and if it’s a central machine such as a continuous freezer, then delivery can’t be quick enough. That’s the main reason why we use couriers. Whether it’s hygienic fittings, butterfly valves or any other part, it will be delivered straight to the customer’s doorstep.”
DairyBits allows manufacturers to search 1,000’s of dairy machine parts such as stainless steel fittings and mechanical seals via various categories and sub-categories such as electrical, mechanical and liquid, the part required or the machine in question. Once found, the part can be simply added to the ‘basket’ and bought, leaving the user with peace of mind that the part will be directly delivered quickly and reliably, to anywhere in the world.
If you would like to receive any further information about DairyBits or its delivery services, please don’t hesitate to call +44 (0)1455 220 179 or email sales(at)dairybits(dot)co(dot)uk.