(PRWEB) October 24, 2012
Ron Garfunkel, President of SDI, will remain in his position as will his leadership team and service personnel. SDI will continue to operate from its current Yonkers, NY facility.
Robert M. Doyle, Coinmach’s CEO, stated, “I am excited by this acquisition as SDI is a highly respected company in our industry, with great leadership, smart technology, and a stellar reputation in the New York metropolitan area. This is especially true in the supportive and affordable housing sectors.”
Garfunkel commented, “This is a great development for SDI and for its valued customers. Joining Coinmach will enable us to benefit from the resources of a nationwide organization, as we continue to deliver the high-touch personal service SDI is known for.”
Within the New York area, Coinmach brings substantial regional coverage and resources to the relationship. SDI is a leader in the deployment of non-coin payment systems, operating an almost purely coinless business in an industry still dominated by coin-fed laundry machines. Mr. Doyle sums it up, “Coinmach will benefit from access to SDI’s proven technology and established reputation; SDI benefits from Coinmach’s customer depth and geographic reach. This union represents a tremendous opportunity for both organizations to improve the customer experience throughout our collective client base.”
This newly formed partnership of the two long-standing companies (Coinmach was founded in 1947; SDI in 1952) is not only one of shared resources, but also one that represents shared cultural beliefs. In recent years, under Doyle’s leadership, Coinmach has made dramatic customer service improvements, adopting what Doyle calls a “Customers for Life” mentality. Investments in talent, training and technology have paid off, resulting in much improved service call quality and service response times. “In many ways, partnering with SDI aligns perfectly with the direction we were already headed from a service standpoint,” Doyle added. “As we integrate SDI’s high-touch service standards with ours, I’m confident we’ll deliver an even greater customer experience.”
Between Doyle and Garfunkel exists a long-standing respect for each other’s abilities and contributions to the industry. “Coinmach is thrilled to have Ron join our leadership team,” said Doyle. “He brings outside-the-box thinking that was instrumental in building SDI. He’s also steadfastly passionate about this business.” Garfunkel adds, “We share a genuine enthusiasm for our industry, and remain bullish about its future. Bob has proven himself in this business many times over. I’m delighted to work alongside him and his team, as together we will take laundry solutions to an entirely new level.”
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Coinmach is a division of Coinmach Service Corporation (CSC), a leading national provider of performance-driven laundry equipment and service solutions to the commercial and multifamily industries. In addition to Coinmach, CSC’s family of companies includes: SDI Laundry Solutions, ASI Campus Laundry Solutions, Appliance Warehouse of America, Super Laundry and AirValet.
For more information on Coinmach, please visit: http://www.coinmach.com
For more information on SDI Laundry Solutions, please visit: http://www.sdilaundrysolutions.com
For more information on CSC, please visit: http://www.coinmachservicecorp.com