Travel and Clothing Manufacturer Surf Patch Comments on Frequent Fliers Displeasure with TSA’s Procedures

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Following a recent article from Los Angeles Times detailing frequent travelers feelings on the TSA, Surf Patch releases a statement.

On October 22, 2012, travel and clothing manufacturer, Surf Patch, released a statement in response to an article that show the majority of frequent travelers believe the Transportation Security Administration is doing a poor job. While people who only fly once in a while seem content with security, those that constantly travel have a vastly different opinion.

According to the Los Angeles Times, two separate polls were conducted, separated by those that were considered frequent fliers (roughly sixteen airplane trips a year) and those that weren’t (around two trips a year). According to the later poll, 54% of travelers feel that the TSA is doing a good job and 30% saying the organization is doing a fair job.

When it comes to frequent fliers, the results are quite different. Of the 1,852 frequent fliers polled, 57% of them said the TSA was doing a poor job, 34% rated the agencies actions as fair 8% said good and finally a meager 1% considered their policies excellent. This is almost a polar opposite opinion from those that moderately travel.

Because of these poll results, travel and clothing manufacturer Surf Patch commented. World traveler Takara Licausi stated, "“The customer is always right” is a very true statement.” She continues, “So many people in agreement cannot be a coincidence. The TSA would have to make some serious changes in order to make sure people can fly clear.”

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Scott Darrohn
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