New York, NY (PRWEB) October 24, 2012
The Call Center Summit is celebrating its 8th year as THE leadership event for customer management and contact center professionals. It is a unique gathering where customer care leaders come together to solve today’s greatest challenges and collaborate on the future of customer service excellence. This year’s program has been expanded incorporating new elements such as:
The newly designed e-book includes all necessary information regarding the Summit along with key industry trends and detailed information on keynote speakers.
Notable speakers at the Summit include:
In addition to the expert speaker faculty, leading solution providers are also gearing up to share best practices and solutions to current challenges contact centers are facing with the best-in-class technology. Solution providers in attendance include 360’CRM, CallCopy, Etech, Five9, Fraser Group, Intelliverse, IQ Services, Interactive Intelligence, Levementum, OnBrand24, Plantronics, Prime Connections, Texas Digital, UNICOR, Whitepages, NobelBiz and more.
From the same producers as Call Center Week, the Summit presents 4 days of enlightening discussion, idea generation and dialogue with your peers. For more information on the 8th Call Center Summit, visit the event homepage or contact Gahwui Kim at 1-646-502-3266