This new feature is available to help consumers who prefer not to phone in to a MyInfoBill.com representative.
Denver, CO (PRWEB) October 25, 2012
MyInfoBill.com now gives clients the chance to chat with the customer service agents through an always-available live feature on their website. The public records website provides this new service to their clients to supply a comfortable, yet helpful way to talk to a customer service representative.
The company's customer service agents are available to clients 24/7, 365 days a year for convenience and ease-of-use to all public records purchasers. This new feature is available to help consumers who prefer not to phone in to a MyInfoBill.com representative.
In fact, in a Dec. 2010 Forrester Research study entitled “Making Proactive Chat Work,” 44% of online consumers stated that having questions answered by an online chat during an online purchase is one of the most important aspects of customer service a website can offer.
With this statistic in mind, especially since online purchasing has been on the rise in the past two years, MyInfoBill.com looks to keep customer satisfaction high by offering this convenient live chat application. The real, professional customer service agents from MyInfoBill.com are trained to aid customers with their account questions, help with public records report problems, and issue refunds when necessary.
For those who do prefer to speak to a representative, rather than chat online, a toll-free telephone number is also available all day, every day, for MyInfoBill.com customers. In order to keep their clientele content, MyInfoBill.com will continue to offer the most recent customer service and communication solutions to all public records consumers.
Customer service website MyInfoBill.com was created to serve the needs of public records clients across North America. With thousands of requests processed each day, MyInfoBill.com continues to grow as a reputable customer service resource. Visit MyInfoBill.com to chat with a live representative, call 1-866-434-4253, or email josh(at)myinfobill(dot)com with any questions or concerns.