Bodybuilding.com Wins 2012 Bizrate® Circle Of Excellence Platinum Award by Putting Customers First

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Bodybuilding.com, the Internet’s most-visited bodybuilding and fitness site and the largest online retailer of nutritional supplements, announces that it has been awarded the Bizrate Circle Of Excellence Platinum Award. This distinction is earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.

We can’t help putting the customer first. It’s in our DNA!
-Ryan DeLuca

Bodybuilding.com, the Internet’s most-visited bodybuilding and fitness site and the largest online retailer of nutritional supplements, announces that it has been awarded the Bizrate Circle Of Excellence Platinum Award. This distinction is earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.

The Award recognizes retailers that received outstanding online customer satisfaction ratings throughout a one-year period, as rated by their own, verified customers. It is a symbol of trust and dedication to the customer and represents the top 0.7% of the Bizrate North American Retailer Network of over 5,200 retailers, according to Bizrate Insights. Platinum winners achieve a score of at least a 9.0 out of 10.0 in seven key satisfaction indicators:

•Point-of -Sale Measurement
    Overall Satisfaction
    Product Selection
    Ease of Finding What the Customer is Looking For
•Post-Order Fulfillment Measurement
    Repurchase Intent
    Product Met Expectations
    On-Time Delivery
    Customer Support

“We can’t help putting the customer first. It’s in our DNA,” stated Bodybuilding.com Chief Executive Officer and company founder, Ryan DeLuca. “We are honored to win this amazing award and are so proud to be delivering on our promise to be a customer-focused company. A big thank you to the hard-working Bodybuilding.com team and all of our loyal customers.”

Bodybuilding.com offers more than 8,000 health & fitness supplements and accessories to help more than 7.3 million people every month achieve their health, fitness and appearance goals, as well as over 34,000 pages of FREE information, including more than 25,000 articles and 9,000 videos, expert online trainers, and new content added daily.

For more information: http://www.bodybuilding.com
Contact: Allison Kim
Email: allison(dot)kim(at)bodybuilding(dot)com
Phone: 208.377.3326 x309

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Allison Kim