Atlanta, GA (PRWEB) October 26, 2012
On October 24, 2012, co-hosts Lee Kantor and Stone Payton welcomed to the studio Vanessa Carey with West Corporation. Carey appeared on BusinessRadioX®'s Learning Insights to discuss learning and development at West.
Vanessa Carey is the Director of Corporate Organizational Development with West Corporation. West Corporation specializes in the creation of solutions that cover every aspect of voice communication. These include, to name a few: Conferencing and Collaboration – InterCall, Public Safety – Intrado, Automated Services – West Interactive, West Business Services, Direct Response Solutions – West Direct, Receivables Management Solutions – West Asset Management, Facility and Home-based Agents and several more.
According to Carey, "You may recognize names like InterCall, Sprint Conferencing, and Raindance who have found their home under the West umbrella." West processes billions of minutes in voice-related transactions every year with 30,000 plus employees located throughout the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
Carey has been with West for seven years and leads a team that serves as internal consultants to all the business units at West. This includes responsibilities for all facets of organizational development, corporate related training, leadership training, team building, interpersonal skills development, and executive coaching. Her team's training motto is, "If you're green, you grow, if you're ripe, you rot." Keeping employees trained and current on all aspects of their particular business unit is vital to success.
Carey explained that her time at West has been all about progress through developing and launching West University, an enterprise-wide trainer’s forum, virtual training, online exit interviews, and employee engagement surveys, and many other developments.
To learn more about West Corporation's approach to training, you can listen to this interview in its entirety at Learning Insights.
About Learning Insights Radio:
Learning Insights airs weekly on Wednesdays at 10am EST. Co-hosts Lee Kantor and Stone Payton interview learning professionals Improving Performance to Drive Business Results.
BusinessRadioX® provides a turnkey solution for business owners who want to leverage the power of internet radio to meet their best prospects, establish credibility for their organization and heighten the placement of their brand in search engines rankings. With a professional venue and a proven formula, BusinessRadioX® helps hosts podcast their shows and create a regular stream of dynamic content to share with their prospects and feed the search engines every week. Programs are recorded and streamed live to the internet from our studios in the greater Atlanta area. For more information or to hear a live show, visit: http://www.businessradiox.com.