We found that people were looking for quick response times and dedicated account management. The Manchester office has proved our commitment to the north of the UK.
Oxford, UK (PRWEB UK) 30 October 2012
The Softlink Manchester office opened in May 2012 as a result of increased business in the region and the past 6 months has been a successful time for the office, with a rise in business generation and improvements in support.
Providing both Sales and Professional Services support to clients and prospects in the North of England, Wales and Scotland, feedback from existing clients has been positive. Schools using the Oliver Library Management System have benefited greatly especially where on-site services are required and budgets are limited to spend on travel costs. Softlink delivers cost effective on-site training to both individuals and small groups of schools, providing a more personal and tailored service to clients.
Softlink is pleased to announce that Liberty, the Knowledge, Content and Library Management solution for the corporate market has been chosen by 3 new clients in the North of England.
Newcastle College, NHS Christie hospital in Manchester and University Hospital of South Manchester are the latest additions to the growing number of Liberty clients. The decision to move to Liberty was made easier in all three cases because they could see the benefits in local support.
Jane Webber, Director of Sales and Marketing at Softlink Europe spoke about the new office and its impact “We have been based in the south of the UK for over 19 years and our business has grown steadily over this period. The new Manchester office has opened up lots of opportunities and potential customers are now seeing the benefits of local support”.
Jane summarised the changes, “We found that people were looking for quick response times and dedicated account management. The Manchester office has proved our commitment to the north of the UK and with new Softlink agents across Europe, Middle East and Africa we are now providing a level of service that is generating a lot of interest from companies that may not have considered Softlink in the past”.
Softlink is a world-leading developer of knowledge, content, library and digital asset management solutions, supporting more than 10,000 educational, professional service, public and academic organisations and libraries in 108 countries for nearly 30 years.
The Oliver LMS has been built to run in schools with complete flexibility over the system and the appearance of the OPAC. As Oliver is entirely web based the system and OPAC can run from any machine with an internet connection, meaning an app for mobile devices is not necessary. In some schools the Oliver OPAC is currently being accessed through iPads by students and this approach has helped librarians engage with pupils and improve the usage of their library.
Liberty is a versatile and engaging knowledge, content and library management solution. The web based platform has been used by Law, Health, College, Government, Charity and Special libraries for nearly 10 years.
Liberty is now in its 5th version. Using the latest technologies, V5 is our most impressive system yet. With many easy to use admin features and allowing an almost unlimited degree of personalisation, it promotes engagement with customers, integrating with many third party applications.