Concept Searching’s Smart Content Framework™ Improves Intranet Search Results for DAI

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Intelligent Search Delivers Knowledge to Harness Resources through Global Development Intranet

While no system will write a proposal for us, conceptClassifier for SharePoint is helping us to aggregate and focus on the data that is most relevant to the task at hand, pointing staff in the right direction.

Concept Searching, a global leader in semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework™, is pleased to announce that DAI has deployed Concept Searching’s technologies to improve its classification processes and search results.

DAI is an employee-owned global development company, working on the frontlines of international development to tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability.

It needed an efficient way of capturing and compiling information throughout the lifecycle of the business - from market intelligence to proposal development to project implementation and lessons learned. DAI’s corporate portal, built on a SharePoint platform, needed to act as a window onto this data, to enable up to 1,500 employees access to information. In order to achieve that goal, a more powerful set of tools was needed than those available in SharePoint.

Steven O’Connor, Director of Communications, DAI, said, “Forty years, thousands of projects and proposals, and tens of thousands of contacts means that lots of information resides in lots of different places. Access to this information is key. While no system will write a proposal for us, conceptClassifier for SharePoint is helping us to aggregate and focus on the data that is most relevant to the task at hand, pointing staff in the right direction and helping them identify ‘what we know and how we know it’.”

Concept Searching’s Smart Content Framework™, which includes and builds on its flagship product conceptClassifier, delivers the ability to index and access DAI’s data, and compile it based on key metadata, using its unique ‘compound term processing’ to extract concepts from content, enabling effective knowledge sharing for DAI’s employees. conceptClassifier is unique in that it generates keywords, acronyms, and phrases from within content, by automatically identifying the word patterns in unstructured text that convey the most meaning.

“We are delighted to have worked with DAI to solve their classification and search challenges,” said Martin Garland, President of Concept Searching. “The uniqueness of our Smart Content Framework™ coupled with our technology, allows clients to address specific challenges they are trying to solve. In the case of DAI, it is implementing three of the initial building blocks of the framework: Metadata to enable the proactive management of content and development of taxonomies, Insight to rapidly find relevant information for search transparency, and Governance that ensures information quality and maintains the lifecycle of information assets,” he concluded.

Concept Searching integration partner Project Performance Corporation (PPC) facilitated the upgrade and redesign of DAI’s corporate portal in SharePoint 2010. PPC’s experience working with Concept Searching’s Smart Content Framework™ enabled it to leverage the technologies within the framework to help achieve DAI’s goals.

Find details in the Case Study, ‘Intelligent Search Delivers Knowledge to Harness Resources through Global Development Intranet’.

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About Concept Searching
Founded in 2002, Concept Searching provides software products that deliver conceptual metadata generation, auto-classification, and powerful taxonomy management from the desktop to the enterprise. Concept Searching, developer of the Smart Content Framework™, provides organizations with a method to mitigate risk, automate processes, manage information, protect privacy, and address compliance issues. This infrastructure framework utilizes a set of technologies that encompasses the entire portfolio of unstructured information assets, resulting in increased organizational performance and agility.

Concept Searching is the only platform independent statistical metadata generation and classification software company in the world that uses concept extraction and compound term processing to significantly improve access to unstructured information. The Concept Searching Microsoft suite of technologies runs natively in SharePoint 2007, SharePoint 2010, SharePoint 2013, FAST, Windows Server 2008 R2 FCI, Office 365, and in Microsoft Office applications.

The building blocks of Concept Searching’s Smart Content Framework™ are being used by organizations from a diverse number of industries including the US Army, the US Air Force, the UK MOD, Baker Hughes, DAI, Deloitte, Logica, NASA Safety Center, OppenheimerFunds, Point B, Perkins+Will, Parsons Brinckerhoff, Burns & McDonnell,, the US Department of Health & Human Services, Transport for London, the London Fire Brigade, the National Transportation Safety Board, and Xerox.

Headquartered in the US with offices in the UK, South Africa and Canada, Concept Searching solves the problem of finding, organizing, and managing information capital far beyond search and retrieval. The technologies are being used to improve search outcomes, enable effective records management, identify and secure sensitive information, improve governance and compliance, add structure to Enterprise 2.0, facilitate eDiscovery, and drive intelligent migration. For more information about Concept Searching’s solutions and technologies please visit

About DAI
DAI is a global development company working on the frontlines of international development consulting. It is committed to shaping a more livable world. Since 1970, it has worked in more than 150 countries—delivering results across the spectrum of international development contexts, from stable societies and high-growth economies to challenging environments racked by political or military conflict.

About Project Performance Corporation (PPC)
Project Performance Corporation, part of the AEA group, is a management consulting firm integrating world leading expertise in the areas of environment and energy with cutting edge IT and global management. Our customers include top government and Fortune 500 decision makers.

All product and company names herein may be trademarks of their respective owners.

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Nicola Barnes
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