Columbia, MD (PRWEB) October 30, 2012
CareOne Services, Inc., a leading provider of debt relief services, reported record results for the third quarter having resolved over $185 million in debt for the period. Third quarter results affirm the success of strategic efforts to drive brand volume and profitability, while also increasing staffing for sales and servicing teams to accommodate the strong performance.
CareOne maintained its momentum vs. second quarter results by increasing debt resolved 10.2%. Settling over $185 million in debt in the period translated to resolving over $84,000 in debt per hour. CareOne also saw an increase in new customers of 3.8% and helped over 32,000 customers in the third quarter alone.
CareOne’s growth in a challenging economic climate is a testament to their efforts to build strategic teams within the organization. CareOne has focused on new ways to segment and analyze macro-economic trends by leveraging proprietary legacy data. These new techniques in analysis have created efficiencies on the operational side as well as in the marketing mix to improve the return on investment.
Chief Marketing Officer, Mark Westerman stated, “We have seen great results by optimizing marketing spend through the testing and targeting of high value media, by channel and by campaign.” Mark added, “Our proprietary negotiation optimization engine has surpassed expectations; enhancing the effectiveness of the outbound negotiations process, leading to maximized settlements while improving the results for the customer.”
By zeroing in on process improvements along with identifying areas of opportunity for organizational growth, CareOne is positioned to maintain their role as the industry leader in debt relief. Bernie Dancel, President and CEO of CareOne Services, Inc. explains, “There are no shortcuts when it comes to helping consumers with their debt. As consumer needs evolve, our business and servicing must evolve too, and that is what we are doing; innovating, optimizing and staying one step ahead to ensure we deliver what the consumer needs, when they need it.” Bernie goes on to add, “2012 promises to finish strong for CareOne as we work harder than ever to be present in new ways for our customers.”
CareOne providers represent the nation’s largest brand of debt relief services with over 5 million people helped to date. CareOne founder, Bernie Dancel, and many CareOne employees know what being in debt is like and are proud to offer a second chance to those struggling with debt. It is this foundation of shared experience that sets CareOne apart from the rest of the debt relief industry. CareOne knows what being in debt feels like, and more importantly, what it takes to get out. Visit CareOne at http://www.CareOneCredit.com for more information about the company and services.