“As a government agency, there is little to no room for errors or downtime with our communications."
Roseburg, Ore. (PRWEB) October 30, 2012
Rio Networks, a locally owned and operated data, phone, colocation and cloud services provider, today announced it has stepped in to provide telecommunications and data services to Deschutes County, Ore. Its new data center and carrier neutral facility in Roseburg, Ore. is the centerpiece of colocation services and supports Rio's expansion of services.
“As a government agency, there is little to no room for errors or downtime with our communications,” said Brandon Sunitsch, information technology director. “With the DSL circuit, we are able to offer courtesy Internet in many of the buildings throughout the community through WiFi.”
With more than 150,000 residents in Deschutes County, this central Oregon community is a burgeoning center of commerce and recreation. Deschutes County is also an economic and political hub centered in Bend, Ore., the county seat, and uses four high-speed primary rate interface (PRI) circuits, with over a 1000 direct-dial numbers and a lightning fast digital subscriber line (DSL) circuit provided by Rio Networks.
“Rio has always gone above and beyond for Deschutes County for more than five years,” said Sunitsch. “Rio is very good about always scheduling their maintenance at a time when there will be either minimal or no affect on our services to the community. There is a very good support group at all levels from sales to tech support.”
“We are pleased that we are able to provide this mission critical service to Deschutes County and that they can rely on us for 99.99 percent uptime,” said Mark Bilton-Smith, president of Rio Networks. “We’re fortunate to own Oregon’s newest and most reliable network and this technology enables us to offer reliability and services to match and exceed our competitors. In fact, whether it be a mission critical service or a two-person start-up business, we guarantee superior services that are price competitive and always delivered and supported with our ‘over the top’ culture,” he added.
“Rio’s customer service with us has been over the top,” added Sunitsch. “If there is an issue that comes about with any of our services with them, they waste no time in resolving it. We are always able to get ahold of a live body in a very timely manner if not on the original call. There have also been instances where they have even helped us out with issues on services from other vendors before they started selling the services directly. “
About Rio Networks
Rio Networks is an Oregon owned and operated provider of leading edge business communication and cloud services including phone, email, data, Internet, and colocation. Coverage areas include Portland, Hillsboro, Oregon City, Woodburn, Salem, Albany, Corvallis, Eugene, Springfield, Redmond, Bend, La Pine, Roseburg, Grants Pass, Ashland and more. Rio Networks services the business communities of Oregon with an industry leading 96 percent customer satisfaction score. Rio Networks is wholly owned by the Cow Creek Umpqua Indian Tribe, based in Roseburg, Ore. Contact Rio Networks to learn how your business can benefit from a next generation network and cloud based technologies. You can find Rio Networks online at http://www.rionetworks.com or call 877-700-4746.