East Greenbush, NY (PRWEB) October 31, 2012
Autotask Corporation, the world’s leading provider of hosted IT business management software, today named Power Consulting Group, Inc., as an Autotask Certified Consulting Partner. The Certified Consulting Partner (CCP) program was launched to meet the needs of Autotask’s rapidly growing customer base in the Americas and around the world.
Tom Osborn, Autotask’s Vice President of Client Services, emphasized the value of this program at the Autotask Community Live conference in Orlando, Florida in June this year. “Autotask’s Certified Consulting Partners have a unique opportunity to share and leverage their industry expertise, product knowledge and regional exposure to drive value for other Autotask users,” said Osborn. “Autotask users benefit by leveraging that special expertise to make sure that their Autotask system not only meets their operational needs, but maximizes their overall efficiency and effectiveness.”
Autotask CCPs must complete a rigorous training and testing program before receiving certification, and are required to participate in ongoing training programs to maintain their certified status.
Power Consulting, a New York City–based IT Services provider, brings extensive experience from building a highly successful Managed Services business, as well as consulting on best practices using Autotask. Ronnie Parisella, Power Consulting’s Director of Business Development, is a founding member of the Certified Consulting Partner program, and also leads the Autotask Tri-State Area User Group. The group provides a forum for area IT service providers to share ideas, challenges and solutions for using Autotask to manage and build their businesses.
Ronnie describes the CCP program as a “win-win” for Autotask and Managed Services providers. “Our relationship with Autotask improves our ability to manage and grow our core business, but it also helps us improve service quality and customer satisfaction. Our 22 years of experience in professional IT services provides Autotask with critical, hands-on feedback from the field. As our business depends increasingly on Autotask, we are in a better position to assist new and growing IT Services providers.” Parisella said.
Autotask users interested in learning more about the program, engaging a Certified Consulting Partner, or pursuing certification, can email consultingpartners(at)autotask(dot)com.
About Power Consulting Group
Power Consulting is a leading New York Managed Services provider whose mission is to deliver smart IT management, support and strategy to rapidly changing businesses. The company call to arms is “Technology is for People”. No system can succeed without successful user buy-in, integration, and training – no matter how great the technology. The successful company has provided professional technology solutions, support, and management services for small businesses.
Brothers Chris and Gary Power established the company on the premise that technology is for people. Service that does not start and end with user needs will not succeed. The needs of business and the needs of management are ultimately the needs of the end users. The “Human Factor” must be taken fully into account in discovery, consulting, delivery, and support, for a successful project and a successful relationship.
For more information about Power Consulting Group, please visit http://www.powerconsulting.com or call (212) 647-0377.
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1