Arts & Crafts Internet Retailer Rethreads Its Business with 3dcart

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Online Merchant Saves Money, Improves Site Uptime and Finds Strong Support

According to Dani, 3dcart saves him nearly $300 a month in bandwidth fees. With his previous software, the online retailer paid nearly $400 extra a month in overage charges.

3dcart shopping cart software welcomes Scrapping Center (http://www.scrappingcenter.com), a one-stop shop online for arts & crafts supplies, to its family of 16,000+ merchants. The site just launched. But it’s been nearly eight years since Dani Dalfin and his team got started in online retail—and the road has held obstacles no one foresaw.

About two years ago, Dani noticed an unsettling trend that prompted the business to reevaluate its ecommerce software. Poor customer support, slow loading, unpredictable uptime and expensive hosting led Dani and his team to search for a new solution. They quickly came across 3dcart and made the decision to begin migrating their stores—several microsites dedicated to different niches in arts & crafts.

As a company, Dani immediately found 3dcart to be more approachable. He found the software more dependable, too. “We haven’t had any outages with 3dcart,” he elaborates. “The support staff is friendly and knowledgeable and processes tickets quickly. The latter was a breath of fresh air considering our old ecommerce partner’s tickets might be open for weeks, even months.”

From the start, the smaller stores that make up Scrapping Center benefited from features like:

  • Simple Store Setup: According to Dani, the Scrapping Center team encountered no surprises setting up their 3dcart store. “You can load 75,000 products quickly,” Dani says. “It was a painless, straightforward experience.”
  • Multi-store Sync: 3dcart and Scrapping Center worked together to build a script that syncs data between multiple stores. That way, inventory stays up to date, ensuring unique sites are on the same page.
  • Dropship Support: Dani explored dropshipping with Volusion—but it turned out the process was too convoluted to attempt. “It would have required us to merge reports and scripts—too much of a headache. With 3dcart, we have simpler ways to manage dropshipping right out of the box.”

According to Dani, 3dcart saves him nearly $300 a month in bandwidth fees. With his previous software, the online retailer paid nearly $400 extra a month in overage charges. 3dcart’s competitive pricing was a draw in the beginning and continues to help justify the investment.

To read the full case study, visit http://www.3dcart.com/ecommerce-case-studies.html.

About 3dcart
3dcart (http://www.3dcart.com) is the leading ecommerce provider for businesses of all sizes. It simplifies the complexity associated with building an online store and in the process helps businesses succeed online. The company partners with more than 200 of the world’s leading online services providers, including payment solutions, shipping carriers and more. Its web-based offering provides the most complete set of ecommerce services available, including website building, order management and marketing tools.

3dcart serves thousands of customers worldwide. Services include the tools, advice, technical support, and technology to manage an entire online operation successful. Established in 1997, 3dcart’s entire operation including product development and technical support is U.S. based in their Tamarac, Florida offices. Today, 3dcart is an Inc. 5000 company, a Visa PCI Certified provider and a pioneer in Mobile Commerce and Social Marketing. With over 15,000 successful clients, including The New York Times, Candy.com, Blue Diamond®, The Coffee Bean & Tea Leaf®, and many others.

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Jimmy Rodriguez
3dcart
(800) 828-6650 x 113
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