WomenCertified Announces that Lincoln Surgical Hospital is Tops for Patient Satisfaction

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Selection of Lincoln Surgical Hospital on list of “America’s Best Hospitals for Patient Experience” is based on women’s preferences.

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We are honored to be recognized as one of the top 100 hospitals for patient experience in the country by Women Certified® for the second year in a row.

Lincoln Surgical Hospital has received the Women’s Choice Award from WomenCertified® distinguishing it as one of the 2012 America’s Best Hospitals for Patient Experience. The award is based on robust criteria that consider female patient satisfaction and what women say they want from a hospital including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women. WomenCertified represents the collective voice of female consumers and is a trusted referral source for top businesses and brands identified as meeting the needs and preference of women.

"We are honored to be recognized as one of the top 100 hospitals for patient experience in the country by Women Certified® for the second year in a row. We are proud of our staff and physicians who provide the best possible care for our patients and their families. This award demonstrates that Lincoln Surgical Hospital is keeping the patient experience at the forefront when delivering care." - Rob Linafelter, President & CEO of Lincoln Surgical Hospital.

Women make or influence more than 90 percent of health care decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. The Women’s Choice Award signals that a hospital meets high standards regarding a woman’s preferences, and the distinction allows women to make an informed decision about where to go for care for themselves or their family.

“Lincoln Surgical Hospital’s selection by WomenCertified as one of America’s Best 100 Hospitals for Patient Experience differentiates it from other choices in the area,” explains Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to health care and they set the standard for customer service. Women’s Choice Award recipients have demonstrated extraordinary service in meeting the needs of women and their families, and represent the smart choice for women.”

Hospitals qualify for this highly selective annual list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. The 100 best scores in four hospital size categories determine the Award winners. WomenCertified accepts absolutely no payment in exchange for placement on the list.

“Recognizing the best hospitals nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where women help other women with tough, consumer decisions,” Passi concludes. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of her and her loved one’s care.”

About HOSPITAL
Lincoln Surgical Hospital is located in Lincoln, Nebraska. Our facility provides state of the art surgical suites and a skilled professionally staffed alternative for many of the city's best surgeons. Our experienced support team ensures you'll receive excellent, quality, individualized care. Lincoln Surgical hospital offers surgical service on an outpatient or an inpatient basis.
Lincoln Surgical Hospital was founded in 1994 by Nebraska's leading Ophthalmologists. What started out as only a two-operating room ambulatory surgery center for outpatient eye surgeries has now expanded to 85,000 square feet and has 9 operating rooms, 21 inpatient beds and 7 extended stay beds, performing over 10,000 surgeries a year. Lincoln Surgical Hospital is among only 250 surgical specialty hospitals in the United States and the only multi-specialty surgical hospital in Nebraska.

About WomenCertified®
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. Visit http://www.womencertified.com.

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