One-step Storage Increases Smiles and Reduces Stress

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A study in the ‘Psychological Science Journal’ shows that smiling reduces stress: Alexanders is helping to put a smile back on the customer’s face through the launch of single step storage.

The Alexanders Storage service has been developed to reduce the number of steps required to place belongings into storage down to just one phone call, helping to put a smile back on our customer’s face. Belongings can be packed, collected, safely stored with an online inventory of goods, and returned at the touch of a button.

When speaking to customers about secure storage, Alexanders found that customers dread the time and hassle of transporting their belongings into storage. The key barrier to those requiring storage actually placing their goods into store, was the time and stress of the self-storage process. This led to the development of the Alexanders’ single step storage option. Customers no longer even need to visit their storage unit if they wish and can organise the whole process from the comfort of their home.

Using traditional storage providers, customers were spending time and energy sourcing costly packing material and spending time and energy packing their belongings ready to place them into storage. The customer had to source a means of transport, often a small hire van, sometimes requiring more than one trip to the storage unit after time-consuming and sometimes painful loading. Once at the storage unit, after completing the paperwork, the customer would start to unload their belongings. Not being trained in handling and lifting, customers could damage their goods, or even themselves unloading their belongings, and spend time working out the best position for their goods in the storage unit.

As an experienced and professional removals and storage company Alexanders Removals & Storage saw the opportunity to provide a one-stop-shop for both self-storage and containerised storage customers. This led to the development of the single step storage option.

‘This is an excellent opportunity for us to provide our customers with a unique service which takes the stress out of storage” said Alex Pope, director of Alexanders Removals & Storage. “Using our single step storage service customers can arrange the loading and collection of their storage from the comfort of their own home. Customers also have the option of Alexanders doing the packing as well, so they don’t have to lift a finger.”

Customers call Alexanders to arrange for a convenient date for collection of their belongings into containerised or self-storage. If required, packing material can be delivered in advance to the customer for self-packing or Alexanders professionally trained packers can do the job for the customer. Experienced porters then load the Alexanders vehicle and take the customer’s goods to the unit where the goods are unloaded and placed securely into storage. All paperwork is completed before loading and the customer doesn’t even have to visit their unit. No stress or hassle. a huge time-saving and a smile on the customer’s face.

For more information on our incredible Free Collection offer for October, please visit the offers page or call 0333 800 2323 and quote ST05. Alexanders Removals and Storage offers an expert removal and storage service, providing professional care for customers and their possessions. Alexanders’ considerate and responsive people ensure an award-winning, stress-free service, giving peace of mind to our customers. Alexanders provides storage and handling expertise to ensure belongings are held securely and safely.

Scientists Tara Kraft and Sarah Pressman (University of Kansas) investigated the potential benefits of smiling. The study is published in Psychological Science.

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