Victoria, British Columbia (PRWEB) October 03, 2012
It was pretty special when Accent Inns announced that all five Accent Inn hotels around the province had received a TripAdvisor Certificate of Excellence in 2011. Can you believe they've done it again!
Actually their customers have done it with submitting all those wonderful reviews. The little home grown, local BC hotel chain has received a 2012 TripAdvisor Certificate of Excellence for every one of their 5 locations.
Why did they do so well for reviews? “It is really the awesome team behind the scenes that works so hard to give every customer a comfortable, fun and relaxing stay. We've recently gone through a re-branding process for Accent Inns and when we were taking that hard look at just what makes us special, different, we came to the conclusion that it’s our people. The fun new style you can see online and in our properties is a testament to the wonderfully relaxed and fun way our team members go about their jobs and interact with our guests.” Mandy Farmer, President & CEO Accent Inns.
As everyone knows, the accommodation industry is extremely connected to the internet. That connection revolves around not just pricing, but more importantly around ratings and reviews. The trend now is for consumers to base much of their travel decisions on what “other travelers” have said about destinations, hotels, attractions and restaurants. On the other side, the world of online ratings and reviews let a little hotel chain like Accent Inns compete against the larger, more well-known brands. No longer is it just he who has the biggest marketing budget wins, but for savvy travelers it’s who walks the talk and really meets or exceeds expectations. “Smoke and mirrors just won’t cut it anymore (not that we ever have done that), no matter how much money you spend on advertising,” John Espley, Business Development Manager, Accent Inns
About Accent Inns
Not your typical, stuffy hotel chain. Yes, they have modern, clean rooms, but they’ll also tell you where to go (in a good way ;). They’ll give you the down low on where the locals hang, the hot spots for shopping, dining and hitting the town. Oh yeah, did we mention that they’re also a pint-sized, boastfully BC hotel chain with five locations; Victoria, Burnaby, Vancouver Airport (Richmond), Kelowna & Kamloops.
Stay local. Stay real.
John Espley, Business Development Manager Mountain Man, Accent Inns
Victoria: 250-360-1511 cell: 250-213-9605