We are excited about leveraging our nonprofit and program administration experience to help AG offices and their selected administrators with the oversight of these important statewide consumer programs.
Riverside, Calif. (PRWEB) October 03, 2012
Attorney General offices around the country are gearing up for new statewide programs to put settlement dollars to work. A top concern for all AG offices is being able to monitor, report and measure the impact of new counseling and legal aid programs being created using the settlement funds.
Many states are creating new hotlines for counseling and legal assistance for struggling homeowners. Administering these programs across a network of statewide non-profits and third parties requires a coordination of people, process and systems.
Based on experience with over $2 billion in Hard Hit Fund state programs, Springboard Solutions today announced the release of the Program Administration Tracker (PAT). This easy-to-use portal allows for counseling agencies and legal resources to use their in-house systems to help homeowners and simply upload data to the administrator for reporting, payment and quality control.
The Program Administration Tracker allows state AG offices and their administrators to rollout statewide programs more rapidly without new infrastructure. The portal allows for seamless and comprehensive program administration and oversight for National Mortgage Settlement programs.
o Manage counseling/legal agencies
o Review/scrub homeowner data
o Manage escalations
o View agency scorecards
o Generate ad hoc reports
- Counseling Agencies
o Upload homeowner data
o Create escalations
o Add/delete counselors
o Execute homeowner surveys
- Attorney General Offices
o Oversight dashboard
o View escalations
o View reports (by servicer, agency, zip code, program)
o Review survey/outcome results
The portal is now available for implementation and Springboard Solutions expects to finalize contracts with various administrators and AG offices in the upcoming months.
“We are excited about leveraging our non-profit and program administration experience to help AG offices and their selected administrators with the oversight of these important statewide consumer programs,” said Aaron Horvath, president of Springboard Solutions.
For more information or to schedule a demo visit the National Mortgage Settlement solutions link on the home page of SpringboaordSolutions.org.
About Springboard Solutions
Springboard Solutions, LLC provides program administration solutions (People, Process, Systems) to government agencies and nonprofit organizations assisting consumers in need of financial help and assistance. The company is a subsidiary of Springboard Nonprofit Consumer Credit Management, Inc. , an IRS 501(c)(3) nonprofit personal financial education and counseling organization founded in 1974. For more information on Springboard Solutions, visit their website at http://www.SpringboardSolutions.org.