New York (PRWEB) October 03, 2012
Momentum, a premier digital voice and broadband management provider, today at Interop New York announced a new unified communications service, Momentum Messenger, designed to make business communications more centralized and efficient. With Momentum Messenger, a wide array of business processes such as video conferencing, instant messaging, voicemail, softphone, and click-to-dial, can all be carried out from a single interface.
“Unified communications brings freedom and flexibility to the way people work. Adopting an activity-based solution that allows employees to receive calls and messages from anywhere, and on a multitude of platforms, results in quicker response times and ultimately helps improve customer satisfaction,” said Brandon Hagood, Momentum’s director of product development.
In the past, this type of service had only been a viable option for enterprises due to cost. Momentum has now solved that problem by offering a unified communications solution at a price point that is affordable for businesses of all sizes.
The multi-platform communication delivered by Momentum’s UC app makes it easy to stay in contact with colleagues and clients. Momentum Messenger enables users to begin a conversation on one device and seamlessly pick it back up on another. Based on a fully hosted service, the tool stores and synchronizes call logs and user preferences in the cloud for anywhere access.
Some key features of Momentum Messenger include:
· Instant Messaging – Participate in private or group chat sessions with Messenger and Google Chat contacts.
· Video Conferencing – Video chat with one or multiple parties using a webcam.
· Call Control – Manage Call Forwarding, Do Not Disturb, and Anywhere settings with a click.
· Click-to-dial – Call people from contact list using your desktop, computer or mobile phone.
· Presence – Set presence status and check availability of users on contact list.
· Messaging – Listen to voicemail and view chat and call history.
· Soft-phone/Soft-client – Send and receive calls via computer, tablet or smartphone.
Please visit booth #627 at Interop at the Javits Convention Center, to learn more about our latest cloud services.
Momentum is a seasoned cloud-based communications provider that offers smart, personalized telephony solutions for businesses throughout the U.S. Backed by a commitment to quality and customer support, Momentum delivers carrier-grade services using the BroadSoft 17.4 Platform. Momentum, which was founded in 2001, is CLEC certified in 45 states and now operates over 100,000 digital voice lines for more than 350 independent cable operators, municipalities, value added resellers, managed services providers and also direct subscribers nationwide. For more details, visit gomomentum.com.
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