Frisco, Texas (PRWEB) October 09, 2012
Preferred Maintenance Company, a leading developer of LED sign maintenance performance guarantees, today announced a strategic agreement with Electro-Matic. Electro-Matic Products, Inc. is an industry leading provider of LED signage whose displays are made to operate 24/7 in the harshest outdoor environments and are in operation in environments as far ranging as the winters of Maine, summers in Arizona, or coastal communities such as Florida or Myrtle Beach. Electro-Matic Products ,Inc markets their LED Signage displays under the Hyperion , Hyperion Plus , 4U2SEE and Factory Vision Brands. Under the new agreement, the two firms will use their individual expertise to deliver a comprehensive performance guarantee solution that far surpasses alternative warranties in the sign industry. The program offered by Preferred Maintenance Company is a fully insured solution that provides its OEM and Retail customers with a maintenance performance guarantee that covers parts and labor or labor only for an extended period of time.
As a means of protecting commercial clients, the collaboration of Preferred Maintenance with Electro-Matic provides innovative additional benefits to clients of major sign distributors that are not currently readily available through other service and maintenance contract providers. For example, as opposed to alternative self-insured warranties that can leave customers unprotected, this new offering is fully insured and guaranteed. Additionally, Preferred Maintenance Company delivers a turn-key solution by taking all of the service calls, diagnosing the problem through a sophisticated knowledge-based system, then dispatching to a qualified service center. All of this is monitored and controlled so that the customer is always in the loop.
With the two companies joining forces, Electro-Matic will include the Preferred Maintenance offering in their standard pricing module.
"We are excited to add Electro-Matic Products to our growing list of strategic LED Display partners," said Todd Cunningham, President and CEO of Preferred Maintenance Company.
“This added assurance allows us to solidify our relationship with our merchandisers and customers. The new Maintenance Performance Guarantee will give us an advantage over our competitor’s typical manufacturer self insured warranty.” said Tom Parrish, Vice President and General Manager at Electro-Matic Products, Inc. “
About Preferred Maintenance Company
As a well-established distributor for product support solutions, Preferred Maintenance Company helps build important service programs that are scalable and cost-effective. For more information on the firm, or to get details on having your warranty support services tailored to the individual needs of your customers, please visit us online at http://www.preferredmaintenance.net