PayLease Market Survey Provides the First Comprehensive Overview of E-Payments in the Property Management Industry

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Survey Conducted by New Heights Research is the First to Explore how Many Property Management Firms Accept Resident Payments Online

PayLease, LLC, a leading provider of electronic rent payments for the property management industry, today announced the release of a comprehensive market survey detailing how property management companies are utilizing online payment solutions to collect rent or HOA dues. The survey, conducted by New Heights Research on behalf of PayLease, is the first report that thoroughly examines the usage of electronic payments in all sectors of the property management industry. The survey polled 393 management firms of varying sizes to learn:

  •     How many firms have an active website
  •     How many firms with a website accept online payments
  •     Percentage of residents that pay rent/HOA dues online
  •     Online and offline payment types accepted and volume by type

The results were broken out by portfolio type (multifamily, HOA, and single family) in addition to the size of the company. Property management companies can use these findings to gauge how their collection process compares with other firms in the industry, and to stay progressive in the ever evolving landscape of resident payments.

PayLease has compiled the survey results along with an analysis of the findings into a new white paper titled Online Payments in the Property Management Industry: 2012 Market Survey Findings. To download the white paper, visit:

About PayLease, LLC

PayLease, LLC (, is a leading electronic payments provider for the property management industry, specifically targeting the multifamily, single family, HOA and commercial markets. PayLease provides property managers the ability to accept and manage rent payments and HOA payments through a secure online interface. With PayLease, residents are able to pay their property manager using an E-check or with a credit card. Since its inception in 2003, PayLease has grown to serve thousands of property management companies nationwide and is among the fastest growing technology companies in the United States.

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Jennifer Stahlman
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