New London, NH (PRWEB) October 11, 2012
Jim Matthews, demand management expert and CPFR® expert, is a consultant and educator providing guidance in Integrated Business Planning, Demand Management, and CPFR® practices. Jim has solid experience across a number of industries – high-tech, CPG, retail, and distribution, in each of the geographic regions. Jim is known for his partnership at all levels and his passion for client success.
Jim leverages CPFR® processes to not only improve data and information exchange across partners, but also to align the business to objectives and key performance indicators that matter most to the customer and markets served.
While leading a division in the high-tech industry, Jim’s team was able to improve customer satisfaction from 31 percent to 97 percent, expand the business fourfold, and increase profits over tenfold.
In a recent CPFR® engagement, Jim was able to facilitate activities to address a rise in channel inventory and restore harmony in the teams. The result was enhanced communication, $60M cash back to the balance sheet and a virtual elimination of operational issues.
Jim has his MBA from McMaster University and speaks frequently at industry conferences.
“We are excited to welcome Jim to our team,” said Dennis Groves, Chairman of Oliver Wight Americas. “He brings us important practitioner experience and expertise in demand management and CPFR®, both as a practitioner and project leader. Jim expands our capability and enables us to meet a growing demand for these critical services.” To learn more about Oliver Wight, please visit http://www.oliverwight-americas.com to discover how the business management consulting firm helps transform companies’ business processes.
About Oliver Wight Americas Inc.
Oliver Wight Americas’ principals have been both thought leaders and hands-on practitioners for over 40 years. As a global business management consulting and education firm, the company specializes in helping organizations work smarter, faster, and better than their competitors. Its principals are seasoned professionals who have real-world manufacturing experience. They are able to transfer this knowledge to the people at all levels of an organization, providing tools to help organizations internalize that knowledge and achieve a competitive advantage in the marketplace. The largest worldwide consultancy of its type, Oliver Wight has offices throughout Europe, North and South America, and the Asia/Pacific Region.