Novi, MI (PRWEB) November 02, 2012
A comment about service, a thought about how customers can be better served, or a fun story about how ProtectCell sent out a new phone just in the nick of time – whatever the story about the company and mobile protection, ProtectCell wants to hear it. A Michigan-based company that safeguards consumers’ wireless lifestyles, ProtectCell wants to make use of every opportunity to connect with and hear from customers and is taking advantage of social media to do just that.
Connecting with ProtectCell on Facebook (http://www.facebook.com/protectcell) is a great way to learn more about the company or read some of the latest industry news. Follow us on Twitter (http://www.twitter.com/protectcell) to see what people are saying in real-time. Visit the company website, read what we are blogging about, or post a response to a blog. And the ProtectCell LinkedIn page is a good way for dealers and industry professionals to connect with the company.
“We know that staying connected with current or potential customers is a great way to learn new ways to provide even better service,” said ProtectCell President and Chief Marketing Officer Scott McLaren. “Whether it is a positive experience with our customer service department or something a customer wishes we did differently, we want to know, and we will respond back.”
ProtectCell was founded in 2006 out of a clear need for better servicing customers’ needs within the wireless marketplace, but the company provides much more than that. With the focus on developing customer-centered solutions, ProtectCell became an industry leader, offering a suite of integrated products and services designed to enhance, optimize and protect the customer’s wireless lifestyle. The company not only protects the customer’s mobile device, by providing a device when needed, but also safeguards everything that is “in” the device, such as personal data, contacts and pictures.
“Taking advantage of social media is yet another way ProtectCell is working to maintain our connection with customers. And staying connected with us reminds customers of the peace of mind that comes with our protection plans,” said McLaren. “We are excited to have additional opportunities to tell our story and receive feedback.”
ProtectCell safeguards consumers’ wireless lifestyles by offering valuable services and protection compared to limited warranties and standard insurance. Known for its strong alliances with industry-leading partners, ProtectCell continues to evolve in order to meet the growing demands of both consumers and independent wireless dealers. For more information, please visit http://www.protectcell.com.