Investing in technology is important to ACT as we continually work to improve efficiency, exceed compliance requirements, and deliver the best possible service to our clients and their customers.
Canoga Park, Calif. (PRWEB) November 05, 2012
Account Control Technology, Inc. (ACT), a national leader in delivering debt management and recovery solutions, is pleased to announce that Sameer Maini has been appointed as the agency’s chief information officer. Maini oversees ACT’s data security team and is leading the agency’s continued technology enhancements that include integrated account management software, call center software with voice and speech analytics, and a scalable infrastructure to support continued growth.
“The creation of this new position demonstrates our commitment to putting ACT at the forefront of technology, and Sameer Maini is leading the charge to keep our agency’s competitive edge,” said Nabil Kabbani, CEO of ACT. “Investing in technology is important to ACT as we continually work to improve efficiency, exceed compliance requirements, and deliver the best possible service to our clients and their customers.”
Sameer Maini comes to ACT with 13 years of senior-level engineering, application development and technology leadership experience. Leveraging an extensive background in contact call center support both in the U.S. and internationally, Maini has driven business performance within the collections industry for nine years. His longest tenure was with the Bureau of Collection Recovery / UniversalSystems, where he held varying positions of increased responsibility, culminating in chief technology officer. Maini most recently served as vice president of processing and technology with Cavalry Portfolio Services.
“Technology capabilities and data security regulations evolve quickly in the collections industry, requiring continued monitoring and upgrades,” Maini says. “I look forward to keeping ACT ahead of the curve, ensuring our collections agents and entire staff have the tools they need to achieve outstanding results for our clients while providing impeccable security and customer service.”
Account Control Technology, Inc. (ACT) is a national leader in providing debt management solutions for education, government, and consumer entities. Established in 1990 and wholly-owned by its original founders, ACT has been recognized as an Inc. 5000 fastest-growing private company for the past six years running. The company serves clients nationwide from four office locations: Canoga Park, California; Bakersfield, California; San Angelo, Texas; and Mason, Ohio. For more information, call 800-394-4228, or visit http://www.accountcontrol.com.