Houston, TX (PRWEB) November 07, 2012
WebsiteAlive clients winning streak continues with the San Francisco Giants sweeping the 2012 World Series. The Giants, join last year’s champions, the St. Louis Cardinals as the first two WebsiteAlive Major League Baseball clients to win back-to-back world series championships and brings the number of WebsiteAlive professional sports teams using AliveChat and have won championships to six, including the Dallas Mavericks who won the 2011 NBA Championship, the Boston Bruins who won the 2011 Stanley Cup, the LA Galaxy who won the 2011 MLS Cup and the Los Angeles Kings who won the 2012 Stanley Cup.
“You can’t have a successful team without fans. The Giants know the best way to connect with their online fans is with Alive Chat,” commented Adam J. Stass, Partner and CEO of WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading Alive Chat and AliveDial solutions. “Adding Alive Chat to their website helped increase online leads and sales, and enhance the fan experience.”
The San Francisco Giants are using Alive Chat to assist fans when selecting seats and purchasing tickets online, whether it’s a single game or season ticket package. By clicking a link on the site, representatives are available to answer visitors’ questions online in real time. This has led to increased ticket sales as fans are buying tickets on the spot instead of leaving the site. “Alive Chat is the overall online customer support solution for everything from ticket sales to answering fan questions about the team or stadium,” Stass continued.
Alive Chat allows website visitors, email recipients, banner ad viewers or social media contacts to connect to company representatives and have questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email, ad, Twitter account or Facebook fan page. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If users have an Internet connection and a web browser, they can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, users can take their chats on the road with Internet-based mobile phones and chat with website visitors just as they would from their desktop.
Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, users can easily brand their Alive Chat windows with logos and color schemes to match their company’s design, giving customers a fully integrated experience.
“WebsiteAlive is the go-to Live Chat and online communications company for ecommerce, sports and entertainment, hospitality, small business, Fortune 1,000 companies and everything in between. As far as we’re concerned, all our clients are champions. Congratulations again to the San Francisco Giants,” Stass concluded.
To add WebsiteAlive’s Alive Chat and Click-to-Call capabilities to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales(at)websitealive(dot)com, or visit them on the web at http://www.websitealive.com.
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WebsiteAlive is a fast and forward thinking software developer and online communications provider, dedicated to developing the most flexible and agile innovations delivered in a straightforward and streamlined approach. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions — Alive Chat and Alive Dial — are being used to meet and greet website visitors, answer questions, increase leads and close sales. Used and trusted by more than 11,000 web and mobile sites, including Royal Caribbean Cruises, Ltd., Acxiom, Bridgestone Golf, MacMall.com, Loews Hotel, Shadow Creek Ranch, Ooma, Bluehost, Magellan Jets, NY Yankees, San Francisco Giants, Los Angeles Kings, NY Knicks, Denver Nuggets, Boston Bruins, Philadelphia Flyers, Toronto Maple Leafs, The San Francisco 49ers, Seattle Seahawks, LA Galaxy and NY Red Bulls to name a few, WebsiteAlive prides itself on its innovation, simplicity, flexibility and value that help Internet-based small, medium and large businesses and organizations thrive.