Universal Fidelity LP Utilizing SunGard’s AvantGard Predictive Metrics for Consumer Debt Collection Scoring

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Universal Fidelity LP, a consumer collection agency, is using SunGard’s AvantGard Predictive Metrics to help prioritize accounts for collections.

Universal Fidelity LP, a consumer collection agency, is using SunGard’s AvantGard Predictive Metrics to help prioritize accounts for collections. The solution uses statistical models to determine which accounts are most likely to pay and the expected value of the account, helping to increase recovery rates on credit card, medical, direct marketing, installment loan and student loan debt.

SunGard’s AvantGard Predictive Metrics produces collection scores that leverage the statistical relationships found in the payment behaviors of the consumers in a given debt portfolio. This has been shown to be more predictive than generic credit bureau data as it is unique to the specific debt to be collected. The advanced models are run across the portfolio and based on the output, collection agencies can determine which accounts have the highest propensity to pay, as well as know the forecasted value of the account, helping them to prioritize their collection activities and costs.

Paul Farinacci, president and chief executive offer of Universal Fidelity LP, said, “Our goal is to quickly increase recovery rates for our customers while keeping costs down. Prior to selecting SunGard’s AvantGard Predictive Metrics, we were prioritizing collections based on an internal model that primarily took into account a debtor’s city location. Consequently, this model was not producing accurate scores and our collections costs were high. Statistical modeling is providing us with two outputs: accounts most likely to pay and the expected value of those accounts. We are using that information to help better allocate resources and target accounts more effectively in order to reduce our costs and deliver results to our clients.”

Dwayne Banasiak, vice president business development, Predictive Metrics solutions, at SunGard’s AvantGard business unit, said, “When a collection agency takes over collections for a corporation, utility, hospital or other entity, it must quickly determine which accounts to prioritize in order to increase liquidations. Time is the most valuable commodity and each day that goes by represents a decrease in the likelihood of recoveries. Calling the accounts that will have the highest likelihood of paying and knowing the payment value is vital to a cost-effective collection strategy.”

About Universal Fidelity LP
Universal Fidelity, LP is a consumer collection agency founded in 1991. Universal Fidelity LP (UFLP) combines the best technology and customer service with integrity and value. http://www.uflp.com

About SunGard’s AvantGard
The AvantGard solution suite includes credit risk modeling, collections management and scoring, treasury risk analysis, cash management, payments system integration, and payments execution delivered directly to corporations or via banking partners. AvantGard solutions help consolidate data from multiple in-house systems, drive workflow and provide connectivity to a broad range of trading partners including banks, SWIFT, credit data providers, FX platforms, money markets, and market data. The technology is supported by a full range of services, including managed cloud services, treasury operations management, SWIFT administration, managed bank connectivity, bank on-boarding, and vendor enrollment, and is delivered by a team of domain experts. For more information, visit http://www.sungard.com/avantgard.

About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard has more than 17,000 employees and serves approximately 25,000 customers in more than 70 countries. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue of about $4.5 billion, SunGard is the largest privately held software and services company and is ranked 480 on the Fortune 500. For more information, please visit http://www.sungard.com.

Trademark Information: SunGard, the SunGard logo and AvantGard are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

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Jamie Serino
SunGard
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