As a long-time BMC Remedy partner, we have and will continue to focus on providing services and software that demonstrate outstanding value.
San Jose, CA (PRWEB) November 08, 2012
Effect-Tech, http://www.effect-tech-service.com, an IT systems integrator and software tools provider headquartered in Santa Clara, CA today announced its selection as winner of the Product of the Year award at this year’s World Wide Remedy Users Group conference for its Effect-Tech Transport product. The product delivers advanced data management capabilities to BMC Software Remedy customers, streamlining the time and effort required to configure and maintain their ITSM application.
“We’re very excited to receive this Remedy industry recognition award,” said Rick Chen, CEO, Effect-Tech. “As a long-time BMC Remedy partner, we have and will continue to focus on providing services and software that demonstrate outstanding value. All of our customers who have adopted Transport in their organizations are getting more out of their BMC Remedy investment. We couldn’t be more pleased for them and for having the opportunity to be a catalyst for their success.”
The WWRUG12 conference, Sharing Tools, Technology and Training, http://wwrug.com, recognizes companies for outstanding achievements in the following categories: Best New Product, Best Return on Investment, Innovator of the Year, and Product of the Year. Attendees at the conference vote for the winner of each category.
“We developed the WWRUG awards to provide the industry experts that attend the conference a vote on what they view as the best products in each category,” said Dan Bloom, Chairman of WWRUG. “The Product of the Year Award shows that the attendees consider Effect Tech Transport the best of all nominated products. Attendees agreed that Transport is a product they see as valuable to increase efficiency and decrease the time to configure BMC Remedy ITSM.”
BMC Remedy is a product line for BMC Software which provides a unified Business Service Management (BSM) platform for IT processes and workflow. Effect-Tech’s Transport delivers a superior Remedy data solution by speeding up activation time, lowering maintenance costs, and improving service introduction 33 percent faster than standard, out-of-the-box vendor-provided tools. Customers who use it automate data activities and address the most time-consuming ITSM and service catalog tasks where a support team or entire service catalog can be configured in a single click.
Effect-Tech develops and deploys proven, results-oriented IT service management and IT operations solutions to Fortune 500 companies. With over 120 years’ of combined Remedy experience, their team of system, process, data architects, and technical staff are some of the most knowledgeable and experienced individuals in the industry bringing unique insights to help break down traditional service, operations, and technology silos – resolving core, legacy IT issues that impact service management and IT operations metrics and unlocking more value for each IT dollar spent. To visit their site, go to http://www.effect-tech.com. Contact Rick Chen for further information: 408-834-7554.