Outsourcing security officer training makes more and more sense for protective services companies, especially with margin pressures making profits difficult to achieve. It’s potentially an industry-saving trend that no protective services firm can ignore.
Upper Marlboro, MD (PRWEB) November 08, 2012
On his podcast found today on the Protective Services Leadership Insights section of the Protective Services Training Academy (PSTA) web site, security industry expert Steve Morris discussed critical reasons why executives at protective services firms should outsource their training requirements so that they can focus on their core business of providing executive security and guard services.
“Outsourcing protective security officer training makes more and more sense for protective services companies, especially with margin pressures making profits difficult to achieve. It’s potentially an industry-saving trend that no protective services firm can ignore,” said Morris.
“Let’s start with cost. Simply put, an entity that focuses specifically on training can do it faster, better, cheaper than a PSO company can. There’s an economy of scale which is particularly valuable for smaller companies that don’t have the resources to maintain recruiting staff, a training staff, a training facility, administrative support, and all the equipment that’s necessary to do the training on an on-going basis,” he said.
“Protective service firms want to be involved in providing the PSO services to their clients and don’t necessarily want to be involved in all the back-end stuff that has to be done to build a training function and then to maintain it,” Morris offered.
Morris also discussed that outsourced entities, such as the Protective Services Training Academy (PSTA), handle all of the processes related to accreditation and testing, which eliminates a lot of work for the PSO.
An example is the relationship a training entity should already have with the American Red Cross. This would also entail program instruction content already developed, equipment such as CPR dummies, classroom space, documentation and other necessary equipment. All the security guard needs to do is get scheduled for the class, attend it, and have his certification or documentation sent directly to his firm.
Morris said that the marketplace has spoken. “The response to outsourcing PSO training has been very positive. To give you an example, approximately half of the federal protective service certified officers that work in the District of Columbia now receive their training exclusively at the PSTA.”
Morris regularly posts his insights on topics that affect protective services management. His blog posts can be found here.
Steve Morris is an acclaimed expert on protective services company operation, management, and training. In his role as president and general manager of the Protective Services Training Academy (PSTA), Steve has overseen the training of thousands of protective services professionals. He has also helped dozens of protective services companies hire, manage, and develop these professionals.