LollicupStore.com officially launches its new live chat service this month. The service deals with all enquiries regarding LollicupStore, its offered products, and is believed to be the first deployment of a live chat service in the industry.
City of Industry, CA (PRWEB) November 09, 2012
LollicupStore.com officially launches its new live chat service this month. The service deals with all enquiries regarding LollicupStore, its offered products, and is believed to be the first deployment of a live chat service in the industry. In addition, LollicupStore celebrates its live chat service launch with a $10 instant discount on all orders over $50. Customers simply need to apply the promo code “THANKS50” at checkout.
“Implementing the live chat system was a big step towards perfecting our customer service,” says Lollicupstore.com CEO, Alan Yu. “We are definitely one of the first in the industry to offer live, instant service throughout the customer’s checkout process. From initial product browsing, to shopping cart shipping estimates, to post-checkout confirmation; our customer service is there every step of the way.”
LollicupStore.com’s live chat system is operational Monday through Friday, 9:00am to 5:00pm Pacific Standard Time. Customers simply need to click on the “LIVE CHAT” banner located on the right side of LollicupStore.com to access instant service. Once clicked, a window will pop up asking for the customer’s alias and with one click of the “Chat” button, they are connected with a representative who is dedicated to providing the best possible service throughout their LollicupStore experience.
Feedback has been extremely positive; many say knowing that instant communication is only a step away and that LollicupStore representatives are right there, eager to help adds a personal touch to the entire experience. Customers are encouraged to ask any questions they may have; from product information requests, to shipping updates, or just to have a friendly conversation, customer service reps are there and ready to take your call.
For more details, or to test the live chat system yourself; please visit http://www.lollicupstore.com.
About Lollicup® USA, Inc.
Lollicup® USA Inc. is headquartered in City of Industry, California and is widely known for retailing bubble tea drink products under the Lollicup® Coffee and Tea and Lollicup TeaZone® brands. For more information, please visit LollicupStore.com
If you'd like more information about this topic, or to schedule an interview with Alan, please call Paul-long Lee at (626) 965-8882 ext 148 or e-mail Paul at email@example.com